Sprinkler Service Technician

Description

• Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
• Maintain truck inventory to ensure timely response to customer needs Ability to adhere to, implement, and always follow safety guidelines and procedures.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
• Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature.
• Participate in a scheduled On-call rotation.

Requirements

• Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
• Ability to work flexible hours including weekends to meet customer requirements
• Able to participate in an on-call rotation schedule
• capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
• Demonstrate a high level of customer service
• High School Diploma or equivalent required
• Able to pass a pre-employment background and drug test
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals
• Possess a valid driver’s license and driving record that meets company requirements
• Strong organizational skills, positive attitude, and an ability to learn quickly
• Ability to follow verbal and written instructions C
• 3-5 years of documented experience in Fire Sprinkler/Suppression industry

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance