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2nd Line IT Support Technician / Oxford
Inoverse Groupe
Provide 2nd line IT support to 1,400 users, handling hardware/software issues and compliance.
6d ago
£30,000 - £32,000
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Woodstock, England, United Kingdom
Onsite
Company Size
- Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Turnkey
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
hardware install
software deploy
compliance
troubleshooting
incident management
itsm ticketing
- Support and install hardware, software, and mobile devices.
- Ensure devices remain compliant with Cyber Essentials Plus and ISO 27001 standards.
- Troubleshoot desktop, telephony, network, and printing issues, and investigate software problems.
- Respond to incidents and service requests logged in a modern ITSM system, resolving tickets in line with SLAs.
What you bring
windows 10
ms server
office 365
ip networking
dns
customer service
- Windows 10, MS Server 2019/2022, MS Office 365
- Strong technical knowledge of:
- IP networking & telephony, DNS, DHCP
- Server, desktop, and network hardware
- Excellent customer service and communication skills.
- Previous experience in a similar IT support role.
- Gain exposure to server administration and infrastructure technologies.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- Born from a passion for transformation, the company turned industrial waste heat into a strategic resource.
- It has carved a niche in auditing, designing and installing bespoke systems that reclaim lost thermal energy.
- Their financial model focuses on cost‑saving for clients through tangible energy reductions.
- Projects range from retrofitting factory cooling units to integrating heat recovery in commercial HVAC.
- With a hands‑on engineering approach, they serve sectors from heavy industry to public buildings.
- They’ve been trusted by retail leaders and manufacturers to convert excess heat into usable energy.
- Unusual fact: they turn rejected cold‑machinery heat into hot water or heating—no fossil fuel needed.
- Their story blends innovation, pragmatic engineering and a single focus: stop wasting heat.
- Innovation and creativity are at the heart of the company’s approach.
- Commitment to providing the highest quality of service to clients.
- Continuous improvement and flexibility in adapting to new challenges.
- Employee development and fostering a strong team spirit.
- Collaboration and open communication among all members.
- Respect for diversity in ideas and talents.
By 2030
Net Zero Emissions Commitment
Commitment to achieving net zero emissions by 2030.
- Implementing energy-efficient solutions in all operations.
- Reducing carbon footprint through sustainable practices.
- Promotion of circular economy practices to minimize waste.
- Ongoing investments in renewable energy sources and technologies.
- Focus on creating a workplace that values diversity of thought, background, and experience.
- Ongoing initiatives to ensure equal opportunities for all employees.
- Encouraging balanced gender representation in leadership roles.
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