Bilingual Leasing Agent (Spanish-English at Seasons Park)

Description

• Follow up within 48 hours of showing with prospective resident if lease was not signed and send appropriate thank you card.
• Prepare move-in packet.
• Prepare lease-related paperwork in an accurate and timely manner. Explain all lease documents to new and existing residents. Ensure all documents are correctly completed prior to resident move-in.
• Follow the community lease renewal program. Maximize resident renewals.
• Greet prospective residents and discuss their housing needs and interests.
• Prepare property information packet.
• Maintain prospect and leasing data on guest card and in property management software.
• Complete staff trainings as required.
• Follow established policies and procedures in the qualification, screening and acceptance of applicants for residency.
• Assist with managing day-to-day operations of the community.
• Review information packet, floor plans, deposits, etc. and present information regarding community offerings.
• Work closely with Senior Property Manager and Assistant Property Manager to ensure apartments are ready for move-in and maintained in a satisfactory manner.
• Maintain and safeguard confidential information.
• Conduct property and apartment tours to include the showing of amenities, models and available apartments.
• Maintain current knowledge of apartment availability, rates and features.

Requirements

• Ability to conduct property tours and inspections: Includes walking through hallways, stairwells, leasing offices, common areas, and vacant or occupied apartment homes. This may involve navigating multiple floors and uneven surfaces.
• Bilingual in Spanish & English with cultural awareness and sensitivity required.
• Must be a resourceful, problem solving, relationship-building, seeker of excellence.
• Ability to sit and stand for extended periods.
• Proven ability to work well with people and create a comfortable environment.
• Ability to engage in interpersonal communication that is culturally responsive, ensuring consideration for differing needs and expectations.
• Ability to reach above and below the shoulder height.
• Working knowledge of basic accounting practices.
• Ability to lift up to 10lbs.
• At least one year of leasing experience or closely related face-to-face sales experience is strongly preferred.
• Understand and apply basic principles of good housekeeping and safety.
• Ability to file documents and enter data for extended periods.
• Ability to work in varying external weather conditions.
• Proven ability to source and attract clients/customers with a demonstrated ability to "close" a sale.
• Must have a commitment to learning and participating in Aeon's diversity, equity, and inclusion efforts.
• Proven ability to work in a team atmosphere.
• Proven ability to organize and prioritize work projects.
• Must have valid driver's license, vehicle, and vehicle insurance.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance