IT Support Specialist at Hdr in Columbia, SC | Kablio

Role

Description

hardware support

software support

troubleshooting

system diagnostics

asset inventory

it projects

Assist staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources
Assist the IT Support team with software inventory where required
Provide desk side training upon request for enterprise applications
Work with Systems Administrators in performing IT infrastructure processes and procedures assigned to the team.
Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent customer service
Provide support for software applications
Diagnose system hardware, software, and operator problems
Request hardware and software through the requisition system as directed by their supervisor
Apply technology to address business needs and constraints
Participate in enterprise-wide IT projects and initiatives
Provide advanced troubleshooting on complicated IT issues
Provide hardware support, printer and printing support
Provide local office coordination and communication of technical support topics/issues of interest
Assist the IT Support team with the inventory management of desktops, laptops, printers, and other personal hardware assets

Requirements

windows

associate's degree

technical support

autocad

gis

microsoft office

Working knowledge of Windows 7/10/365 and Windows 2003/2008/2012 Server.
Associate's degree in Computer Science/MIS-related area or equivalent work experience
A minimum of 1 year of experience in technical support of PC, networks and servers
Understand client business needs and effectively match client business needs to technology solutions to implement desired solutions
Excellent client service, interpersonal and communication skills
Excellent working knowledge of personal computer and peripherals
Self-starter able to handle multiple tasks and deadlines with minimal supervision
Knowledge of MicroStation, AutoCAD, ProjectWise and/or GIS
This position may include travel
Working knowledge of Microsoft Office applications
Experience in systems operations and maintenance

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1917

Year Founded

The company was established in 1917, marking the beginning of its journey as a leader in engineering and construction.

Over 100 years

Years of Expertise

HDR has accumulated over a century of experience, contributing to its extensive portfolio of innovative projects.

Thousands

Projects Completed

HDR has successfully delivered thousands of projects, showcasing its expertise across various industries.

provides innovative and sustainable solutions for infrastructure, buildings, and the environment.
combines engineering, architecture, and environmental stewardship in a holistic approach.
designing award-winning transit systems, water treatment plants, and energy-efficient buildings.
iconic public buildings and large-scale infrastructure projects.

Culture + Values

We embrace the diverse perspectives of people with a passion for making a difference.
Our people are the heart of HDR.
We foster a culture of inclusion, collaboration, and innovation.
We care about making an impact on the communities we serve.
We strive to push the boundaries of what’s possible in every project we take on.

Environment + Sustainability

2035

Net Zero Target

Committed to achieving net zero carbon emissions by this year.

Aim to reduce energy consumption and carbon emissions across all office locations.
Design and engineering solutions focus on sustainability, utilizing renewable energy, water efficiency, and sustainable materials.
Approach to sustainable infrastructure includes climate resilience and long-term environmental stewardship.
Measure environmental impact through energy reduction goals, resource conservation, and sustainable design initiatives.

Inclusion & Diversity

30% Women

Representation in Leadership Roles

Women comprise 30% of leadership roles, reflecting progress in gender diversity at the executive level.

Focuses on recruitment strategies for underrepresented groups to increase workforce diversity.
Offers diversity-focused mentorship programs to support career development among diverse employees.
Committed to building an inclusive environment where all employees feel they belong.

Articles

Role

Description

hardware support

software support

troubleshooting

system diagnostics

asset inventory

it projects

Assist staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources
Assist the IT Support team with software inventory where required
Provide desk side training upon request for enterprise applications
Work with Systems Administrators in performing IT infrastructure processes and procedures assigned to the team.
Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent customer service
Provide support for software applications
Diagnose system hardware, software, and operator problems
Request hardware and software through the requisition system as directed by their supervisor
Apply technology to address business needs and constraints
Participate in enterprise-wide IT projects and initiatives
Provide advanced troubleshooting on complicated IT issues
Provide hardware support, printer and printing support
Provide local office coordination and communication of technical support topics/issues of interest
Assist the IT Support team with the inventory management of desktops, laptops, printers, and other personal hardware assets

Requirements

windows

associate's degree

technical support

autocad

gis

microsoft office

Working knowledge of Windows 7/10/365 and Windows 2003/2008/2012 Server.
Associate's degree in Computer Science/MIS-related area or equivalent work experience
A minimum of 1 year of experience in technical support of PC, networks and servers
Understand client business needs and effectively match client business needs to technology solutions to implement desired solutions
Excellent client service, interpersonal and communication skills
Excellent working knowledge of personal computer and peripherals
Self-starter able to handle multiple tasks and deadlines with minimal supervision
Knowledge of MicroStation, AutoCAD, ProjectWise and/or GIS
This position may include travel
Working knowledge of Microsoft Office applications
Experience in systems operations and maintenance

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1917

Year Founded

The company was established in 1917, marking the beginning of its journey as a leader in engineering and construction.

Over 100 years

Years of Expertise

HDR has accumulated over a century of experience, contributing to its extensive portfolio of innovative projects.

Thousands

Projects Completed

HDR has successfully delivered thousands of projects, showcasing its expertise across various industries.

provides innovative and sustainable solutions for infrastructure, buildings, and the environment.
combines engineering, architecture, and environmental stewardship in a holistic approach.
designing award-winning transit systems, water treatment plants, and energy-efficient buildings.
iconic public buildings and large-scale infrastructure projects.

Culture + Values

We embrace the diverse perspectives of people with a passion for making a difference.
Our people are the heart of HDR.
We foster a culture of inclusion, collaboration, and innovation.
We care about making an impact on the communities we serve.
We strive to push the boundaries of what’s possible in every project we take on.

Environment + Sustainability

2035

Net Zero Target

Committed to achieving net zero carbon emissions by this year.

Aim to reduce energy consumption and carbon emissions across all office locations.
Design and engineering solutions focus on sustainability, utilizing renewable energy, water efficiency, and sustainable materials.
Approach to sustainable infrastructure includes climate resilience and long-term environmental stewardship.
Measure environmental impact through energy reduction goals, resource conservation, and sustainable design initiatives.

Inclusion & Diversity

30% Women

Representation in Leadership Roles

Women comprise 30% of leadership roles, reflecting progress in gender diversity at the executive level.

Focuses on recruitment strategies for underrepresented groups to increase workforce diversity.
Offers diversity-focused mentorship programs to support career development among diverse employees.
Committed to building an inclusive environment where all employees feel they belong.

Articles