Workplace Manager at Cushman & Wakefield in Manchester, England, United Kingdom | Kablio

Role

Description

contractor management

cafm oversight

reactive maintenance

building inspections

service budgeting

h&s compliance

Manage contractors on site, checking quality, behaviours, and adherence to SLA/KPIs.
Handle complaints quickly with a solutions mindset and strong communication.
Enhance tenant satisfaction through service improvements, responsiveness and building community.
Oversee all hard and soft FM activities (M&E, fabric, security, cleaning, waste, grounds).
Build strong relationships with blue-chip occupiers, understanding their needs and resolving issues before they escalate.
Champion ESG, wellbeing and sustainability standards across the building.
Support service charge management, budgeting insight, and financial reporting.
Ensure business continuity plans and emergency procedures remain current and well-practised.
Ensure full statutory compliance, H&S oversight, and accurate risk management reporting.
Complete regular building inspections, follow up actions, and escalate issues as needed.
Oversee CAFM usage, work orders, and reactive maintenance performance.
Work with the onsite Customer Experience Manager to deliver events, activations, and engagement initiatives.

Requirements

iosh managing

iwfm level4

workplace manager

fm compliance

customer‑obsessed

problem solving

Be the primary face of the building — visible, approachable, proactive with all occupiers.
Experience as a Workplace Manager, Building Manager or Assistant Building Manager in a high-performing commercial office environment.
A customer-obsessed mindset, you enjoy being front-of-house and creating great tenant experiences.
Confidence overseeing FM suppliers, compliance, H&S and building operations.
IOSH Managing Safely
Proactive, organised, calm under pressure, with strong problem-solving and decision-making skills.
Strong communication and people skills, comfortable with high levels of daily occupier interaction.
Experience in Grade A office or multi-tenanted corporate environments
IWFM Level 4 (or working toward)

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1917

Year of establishment

The company was established in 1917, marking over a century of operation in the commercial real-estate services sector.

$9.5B in Revenue

Annual revenue generated in 2023

In 2023, the company generated over $9.5 billion in revenue, reflecting its significant presence in the global market.

$191B in Deals

Total transaction volume in 2023

The company facilitated over $191 billion in deals in 2023, showcasing its substantial influence in the real-estate market.

4.3B sq ft Managed

Global commercial space managed

The company manages over 4.3 billion square feet of commercial space worldwide, highlighting its extensive portfolio.

With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight.
Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management.
The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare.
A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.

Culture + Values

Driven – We celebrate determination. Our intrinsic motivation, proactiveness, and service attitude outperform expectations for our colleagues, clients, and communities.
Resilient – We tackle challenges with grit. We navigate uncertainty with courage and adapt to deliver impactful outcomes.
Inclusive – We value curiosity and collaboration. We seek out different perspectives, listen actively and turn feedback into solutions.
Visionary – We foster forward thinking. Our continuous quest for improvement is guided by our desire to design a better future for our colleagues, clients and communities.
Entrepreneurial – We act like owners. We are resourceful, creative, and agile, and we balance competing needs to create impactful solutions for the real estate industry.

Environment + Sustainability

43% Drop

Emissions Reduction

Achieved a significant reduction in total Scope 1 & 2 emissions since 2019.

68% Reduction

Office Emissions Efficiency

Improved energy efficiency in offices, reducing emissions per thousand sq ft since 2019.

50% Target

GHG Emission Reduction

Committed to reducing absolute Scope 1 and 2 market-based GHG emissions by 2030.

100% Renewable

Corporate Electricity

Aiming to source all electricity for corporate offices from renewable sources by 2030.

Science-based targets approved by SBTi to reach net zero emissions across the entire value chain by 2050.
Partnering with clients to set science-based targets by 2025.
52% reduction in entire value chain emissions since 2019.
Electrify vehicle fleet globally by 2035.
Waste reduction and recycling programs implemented globally by end-2024.
Single-use plastics eliminated from offices by end-2025.

Inclusion & Diversity

1,400 Veterans Hired

Military & Veteran Program

The program has successfully integrated over 1,400 veterans into the workforce as part of its commitment to supporting military talent.

1,400+ Veterans

Veteran Employment Initiative

Over 1,400 veterans have been hired through the company's dedicated Military & Veteran Program, reflecting its strong commitment to military talent.

Nine Employee Resource Groups active (e.g., Women’s Integrated Network, LGBTQ+ Integrated Network, Veterans, Parents & Caregivers Together).
Employee Resource Groups contribute to measurable inclusion via professional development, community engagement, recruitment and cultural observances.
Aiming to elevate women's representation—no specific percentage disclosed.

Articles

Careers at Cushman & Wakefield

Our Services

Global Real Estate Market Trends

Role

Description

contractor management

cafm oversight

reactive maintenance

building inspections

service budgeting

h&s compliance

Manage contractors on site, checking quality, behaviours, and adherence to SLA/KPIs.
Handle complaints quickly with a solutions mindset and strong communication.
Enhance tenant satisfaction through service improvements, responsiveness and building community.
Oversee all hard and soft FM activities (M&E, fabric, security, cleaning, waste, grounds).
Build strong relationships with blue-chip occupiers, understanding their needs and resolving issues before they escalate.
Champion ESG, wellbeing and sustainability standards across the building.
Support service charge management, budgeting insight, and financial reporting.
Ensure business continuity plans and emergency procedures remain current and well-practised.
Ensure full statutory compliance, H&S oversight, and accurate risk management reporting.
Complete regular building inspections, follow up actions, and escalate issues as needed.
Oversee CAFM usage, work orders, and reactive maintenance performance.
Work with the onsite Customer Experience Manager to deliver events, activations, and engagement initiatives.

Requirements

iosh managing

iwfm level4

workplace manager

fm compliance

customer‑obsessed

problem solving

Be the primary face of the building — visible, approachable, proactive with all occupiers.
Experience as a Workplace Manager, Building Manager or Assistant Building Manager in a high-performing commercial office environment.
A customer-obsessed mindset, you enjoy being front-of-house and creating great tenant experiences.
Confidence overseeing FM suppliers, compliance, H&S and building operations.
IOSH Managing Safely
Proactive, organised, calm under pressure, with strong problem-solving and decision-making skills.
Strong communication and people skills, comfortable with high levels of daily occupier interaction.
Experience in Grade A office or multi-tenanted corporate environments
IWFM Level 4 (or working toward)

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1917

Year of establishment

The company was established in 1917, marking over a century of operation in the commercial real-estate services sector.

$9.5B in Revenue

Annual revenue generated in 2023

In 2023, the company generated over $9.5 billion in revenue, reflecting its significant presence in the global market.

$191B in Deals

Total transaction volume in 2023

The company facilitated over $191 billion in deals in 2023, showcasing its substantial influence in the real-estate market.

4.3B sq ft Managed

Global commercial space managed

The company manages over 4.3 billion square feet of commercial space worldwide, highlighting its extensive portfolio.

With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight.
Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management.
The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare.
A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.

Culture + Values

Driven – We celebrate determination. Our intrinsic motivation, proactiveness, and service attitude outperform expectations for our colleagues, clients, and communities.
Resilient – We tackle challenges with grit. We navigate uncertainty with courage and adapt to deliver impactful outcomes.
Inclusive – We value curiosity and collaboration. We seek out different perspectives, listen actively and turn feedback into solutions.
Visionary – We foster forward thinking. Our continuous quest for improvement is guided by our desire to design a better future for our colleagues, clients and communities.
Entrepreneurial – We act like owners. We are resourceful, creative, and agile, and we balance competing needs to create impactful solutions for the real estate industry.

Environment + Sustainability

43% Drop

Emissions Reduction

Achieved a significant reduction in total Scope 1 & 2 emissions since 2019.

68% Reduction

Office Emissions Efficiency

Improved energy efficiency in offices, reducing emissions per thousand sq ft since 2019.

50% Target

GHG Emission Reduction

Committed to reducing absolute Scope 1 and 2 market-based GHG emissions by 2030.

100% Renewable

Corporate Electricity

Aiming to source all electricity for corporate offices from renewable sources by 2030.

Science-based targets approved by SBTi to reach net zero emissions across the entire value chain by 2050.
Partnering with clients to set science-based targets by 2025.
52% reduction in entire value chain emissions since 2019.
Electrify vehicle fleet globally by 2035.
Waste reduction and recycling programs implemented globally by end-2024.
Single-use plastics eliminated from offices by end-2025.

Inclusion & Diversity

1,400 Veterans Hired

Military & Veteran Program

The program has successfully integrated over 1,400 veterans into the workforce as part of its commitment to supporting military talent.

1,400+ Veterans

Veteran Employment Initiative

Over 1,400 veterans have been hired through the company's dedicated Military & Veteran Program, reflecting its strong commitment to military talent.

Nine Employee Resource Groups active (e.g., Women’s Integrated Network, LGBTQ+ Integrated Network, Veterans, Parents & Caregivers Together).
Employee Resource Groups contribute to measurable inclusion via professional development, community engagement, recruitment and cultural observances.
Aiming to elevate women's representation—no specific percentage disclosed.

Articles

Careers at Cushman & Wakefield

Our Services

Global Real Estate Market Trends