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All Programs - Project Specialist
Franklin Energy
Coordinates energy program projects, supports advisors, manages data and customer service.
5d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Tucson, AZ
Office Full-Time
Company Size
1,000 Employees
Service Specialisms
Energy Efficiency
Load Management
Transportation Electrification
Federal and State Funding
Decarbonization
Sector Specialisms
Energy Efficiency
Transportation Electrification
Federal and State Funding
Decarbonization
Commercial Buildings
Industrial Buildings
Small Business Energy Solutions
Load Management
Role
What you would be doing
database management
data entry
quality assurance
performance tracking
sharepoint
customer service
- Provide assistance with customer service, scheduling and other issues as needed
- Provide office management support including follow-up on issues relating to computers, printers and fax/copy machines, and maintain office supplies and equipment, ordering office supplies and other office logistics
- Answer and refer incoming calls to the appropriate person or department
- Coordinate with Energy Advisors to ensure good organization of files, paperwork, and data entry as well as communication to the business contacts
- Work with program staff to streamline efficient workflows
- Tracking monthly and quarterly performance of teams, and goals
- Answer phones and assist customers with understanding how to participate in programs, how to get project incentives, and coordinating paperwork/applications
- Transcribe data and compose and edit a variety of letters or memoranda
- Coordinate with program management on managing quality assurance and quality control of project documentation and processing
- Monitor activity to maintain contract and subcontract compliance including tracking of invoices and report submittals
- Maintain, update, and add entries to the program database accurately to complete project processing for approvals and payment. This may require contacting clients, and trade allies
- Assist trade allies and customers to ensure they have the correct information and marketing materials to promote the energy efficiency incentives
- Help maintain and update additional program support database (i.e. SharePoint) relating to project tracking and project assignments
- Provide administrative support to program staff as needed
What you bring
high school
associate degree
microsoft office
data entry
customer service
office experience
- High school diploma or equivalent
- Strong customer service and communication skills
- Must be able to handle a wide work variety and work in a fast-paced environment
- Strong data entry skills in entering information in tracking systems/databases
- Ability to identify and resolve project application issues with customers and trade allies
- Associate Degree or equivalent - Preferred
- Proficient in Microsoft Office, specifically Word, Excel and Outlook
- Ability to communicate effectively, both verbally and in writing with customers, clients and employees.
- Reliable transportation
- Must have a high level of interpersonal skills to handle sensitive matters and confidential information
- Ability to analyze and interpret data and solve practical problems
- Willingness to travel up to 10%
- Valid driver’s license
- Knowledge of mathematical concepts such as fractions, percentages and ratios
- 3+ years of previous office experience
- Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- Founded with a mission to drive energy efficiency across diverse sectors.
- Delivers innovative energy management and sustainability solutions to utility companies and businesses.
- Works on large-scale projects aimed at improving energy efficiency in residential, commercial, and industrial sectors.
- Specializes in energy-efficient solutions, including energy audits, retrofitting, and renewable energy integration.
- Helps organizations reduce energy consumption while supporting sustainability goals.
- Focuses on cutting-edge solutions for energy savings, from smart technologies to solar and wind energy integration.
- Has established itself as a leader in energy efficiency across multiple sectors, including utilities and residential.
- Stands out for its ability to tailor solutions to meet the unique needs of each client while maximizing energy savings.
- Collaborative, innovative, and driven by purpose.
- Operate with integrity, commitment, and passion.
- Excellence in customer service.
- Accountability to customers, partners, and employees.
- Encourage a culture of safety and teamwork.
2050 Net Zero Goal
Climate Commitment
Aims to achieve net zero emissions by 2050, reflecting strong environmental responsibility.
1.4B kWh Saved
Annual Energy Savings
Delivers significant energy savings annually through innovative solutions and programs.
- Developing energy-saving programs to help clients reduce energy consumption.
- Focus on sustainable energy solutions for communities.
- Promoting the use of renewable energy sources through client programs.
- Gender balance in the workforce.
- Promote a culture of respect and fairness across all levels.
- Offer equal opportunities for professional growth and development.
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