Control Room Operator, Renewable Generation

Join the team delivering the future of clean energy. As a Control Room Operator at Nexamp—America’s #1 community solar provider—you’ll work with cutting edge and emerging technologies, and play a critical leadership role in overseeing 24/7 real-time operations of a rapidly expanding fleet of distributed and utility-scale renewable energy assets.

Nexamp is seeking motivated and diligent individuals to serve as Control Room Operators at its 24-hour Operations Center in Lawrence, Mass. You will be responsible for the 24x7x365 real-time remote monitoring and operation of Nexamp’s Solar Photovoltaic (PV) and Energy Storage assets. You will help to evolve Nexamp’s Operations Center as the portfolio grows and will participate in scheduled shiftwork operations. You will also mentor and train a team of Distributed Generation Operators (DGOs) in the monitoring, remote troubleshooting and operation of Nexamp and third-party owned assets. You will report to the Manager, Nexamp Operations Center. This role will be an in-person, rotating shift-based role out of our Lawrence, MA, Operations Center.

• Lead and train DGOs in remote operations, troubleshooting, utility coordination, and emergency response.
• Operate solar, storage, and future utility-scale and microgrid assets in a high-impact control room, ensuring compliance with utility, market, and federal regulations.
• Collaborate across departments to provide operational feedback and support continuous improvement across all aspects of our fully vertically integrated renewable energy business.
• Maintain constant vigilance and readiness during shifts, ensuring rapid, informed responses to any operational event.
• Help develop and refine SOPs, including procedures for future utility-scale assets.
• Follow escalation protocols and respond to abnormal conditions in accordance with SOPs.
• Monitor and control Nexamp’s 1+ GW fleet, identifying alarms, anomalies, and performance issues to maintain stable, efficient operations.
• Record system data, maintain accurate logs, and generate reports as required.
• Optimize operations based on defined protocols to maximize revenue and savings for our customers while meeting safety, environmental, and regulatory standards.
• Operate using a variety of data acquisition, SCADA, original equipment manufacturer, and monitoring tools to identify, track, and resolve real-time issues and lifecycle underperformance.
• Coordinate with ISOs, transmission operators, and field personnel for maintenance planning and response to disruptions.
• Apply critical thinking during abnormal conditions and undocumented events to ensure safety and power continuity.

• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions.
• This role is for a detail oriented, attentive, pro-active operator who loves troubleshooting.
• Basic understanding of the Bulk Electric System, renewable power generation, and high-voltage transmission.
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.
• A 2-year degree in Electrical Technology/Engineering (Bachelor’s degree preferred) or equivalent experience is required.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.
• Willingness and ability to develop and complete an extensive in-house training program as well as NERC or ISO equivalent certification programs in order to pass a certification exam and/or meet industry requirements and subsequently maintain these qualifications, as required.
• Strong analytical skills to interpret data and contribute to internal and external reporting
• Willingness to cover open shifts as needed and travel for training or remote site work (occasional overnight).
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality.
• Proficiency in SCADA systems, MS Office Suite, and digital monitoring platforms.
• Ability and availability to work rotating 12-hour shifts, 365 days a year, including nights, weekends, and holidays.
• Complete all required internal and external training, including NERC/ISO certifications, as applicable.
• Willingness to travel to remote sites for work or training activities including over-night trips, if required
• 2+ years of relevant work experience in a generation control room or high-tempo watch-standing environment (military, maritime, or utility).

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world.

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!