Junior Analyst, SAP - REQ # 1381

Description

• Provide first-level support to end-users, troubleshoot issues, and assist in creating training materials and delivering training sessions.
• Maintain business process documentation, user feedback, and system configurations.
• Perform daily system monitoring to identify and resolve issues with batch jobs, inbound processing, and other transactions.
• Assist in collecting and documenting business needs from stakeholders through workshops and interviews. Analyze existing OTC processes to identify areas for improvement.
• Participate in testing activities, including creating test plans, executing test cases, and documenting results.
• Collaborate with cross-functional teams to ensure project alignment and collaborate on complex issues.
• Help configure and customize SAP SD/OTC modules to meet business requirements under the guidance of senior analysts.

Requirements

• Strong verbal and written communication skills.
• Strong knowledge of SAP SD/OTC processes including but not limited to Order Management, Pricing, Billing, Delivery, Rebates, etc.
• Attention to detail and organizational skills.
• Ability to work effectively in a team-oriented, collaborative environment.
• Experience in requirement gathering, designing, developing, testing, and deploying system solutions to fulfill business requirements required.
• Strong analytical and problem-solving skills.
• Bachelor’s degree in Information Systems, Business, or a related field preferred; equivalent relevant work experience will be considered in lieu of a degree.
• Self-motivated and capable of working independently with minimal supervision.
• A minimum of three (3) years of experience with SAP SD/OTC modules as key user or as functional lead is required. SAP certification is a plus.
• Ability to deliver high-quality solutions within scope and timeline in fast-paced environments.
• Ability to design solutions that balance efficiency, performance, security, and compliance.
• Excellent verbal and written communication skills.
• Quick learner with adaptability to new concepts and tools.
• Willingness to travel up to 25% for various Company meetings and training.

Benefits

• This is a hybrid position with structured in-office days and limited remote flexibility based on business needs, with specific schedule set by the manager in alignment with team need.

Training + Development

Interview process

Visa Sponsorship

Security clearance