Night Manager (2nd Shift) at City Wide Facility Solutions in Tacoma, WA | USD55,000-65,000 | Kablio

Role

Routed out by the Facility Solutions Manager at 5:00 PM, with site visits typically start between 7:00-10:00 PM
Perform client site visits in the evenings ensuring compliance with policies and expectations
Manage inspections, address customer complaints, and oversee new client starts to maintain high levels of satisfaction
Review scopes of work to guarantee quality assurance and maintain service standards
Execute City Wide's operational policies, including New-Start, Customer Complaint, and Four-Star Policies
Provide nightly recaps to the Facility Solutions Manager and escalate issues as needed
Build strong relationships with Independent Contractors, communicate client priorities, and collaborate on solutions
Ensure proper use of approved cleaning tools and compliance with client procedures

Education: High school diploma required; industry experience is a plus
Communication: You excel at building relationships with clients and teams
Skills: Strong leadership, problem-solving, and organizational abilities with a sharp eye for detail
Experience: 3+ years in management, preferably in commercial janitorial services or a related field

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Company

Founded with a vision to revolutionize facility services, City Wide Facility Solutions has grown into a nationwide leader in facilities management.
Providing a wide array of services, the company offers tailored solutions to businesses, streamlining operations and enhancing efficiency.
The company excels in commercial and industrial sectors, handling everything from janitorial services to maintenance and specialized facility needs.
Known for its flexible service delivery, City Wide offers customizable plans that cater to unique client requirements.
Their expertise spans various industries, ensuring businesses from different sectors can rely on City Wide for seamless facilities management.
With a commitment to operational excellence, City Wide consistently meets the demands of large-scale facilities, offering a balance of quality and value.
City Wide prides itself on its ability to handle both routine and complex projects with professionalism, from simple cleaning tasks to comprehensive facility overhauls.

Commitment to reducing environmental impact through sustainability initiatives
Encouraging energy-efficient practices and use of environmentally friendly products
Focus on waste reduction, recycling, and responsible disposal
Work to ensure sustainable operations at all locations
Active pursuit of energy conservation goals

Promote a culture of inclusion by valuing diverse perspectives and backgrounds
Support equal opportunities for all employees regardless of gender, ethnicity, or background
Ensure fair and equitable compensation for all employees