ISP Telecommunications Customer Premise Technician - Level IV - Cleveland, Ohio

Description

• Responsible for the accuracy of all documentation as required.
• Physically place, remove, or modify working and non-working equipment.
• Install Cable trays and/or racking from drawings and Engineering documents.
• Identify, label, measure, terminate and physically route the cables that supply AC and/or DC power or transmit data in various technical spaces.
• Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system.
• Comply with system update requirements of all company/customer installation documents.
• Perform in-process and final quality audits to ensure all items meet or exceed industry and/or customer standards. Interact with all members of the organization including Installation, Engineering, Project Management
• Resolve equipment and technical issues as they arise.
• Install Telecommunications equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls as required.
• Perform quality validation on in-process and completed work.
• Perform test and turn-up as well as other integration activities.

Requirements

• Travel required in your home region utilizing a company vehicle. Must be able to work a variety of shifts and travel with overnight stays, if required. Expenses are 100% paid by the employer.
• Must have a valid driver’s license and be able to pass all pre-employment background checks and must be insurable.
• Must be able to vertically lift 50lbs. Required to stand, walk, climb ladders, and crawl in tight spaces.
• High school diploma with two years technical school or a combination of training and experience related to telecommunications field installations.
• Must have mastered installation skills and testing per Telco Standards and be able to perform all the duties of the Level IV requirements with a high degree of competence and accuracy.
• Must have proficient laptop computer skills and experience with applications.
• Ability to interface with customers, vendors, and other company employees in the completion of, testing of, and turning up of equipment. Turn up and Integration system testing skills required.
• Elevated level of understanding of all company policies and practices, safety procedures, paperwork, and administrative requirements. Will review subordinate's time and expense documentation for accuracy and completeness.
• Read, understand, and apply job/equipment specifications, installation documents, schematics, and test records. Demonstrated proficiency in generating MOP’s, High-risk activity reports, work schedules, test records, and project completion reports.
• Ability to fully understand all company/customer policies and procedures and safety requirements.
• Mastered comprehensive equipment installation skills on a wide variety of fiber system installations and performed system testing and integration.
• Ability to resolve any project related issues utilizing defined processes.
• Deep understanding of fiber installation standards and procedures.
• Minimum 5+years’ installation experience or combination of experience and training as determined by company management. Prior leadership experiences required. Verizon Installation experience a plus!
• MS Office (Outlook, Word, Excel, Teams) skills.
• Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form. Ability to deal with problems involving variables in standardized situations.
• Excellent verbal and written communication skills.
• Ability to read and follow Method of Procedures, order specifications, floor plans, equipment, and wiring documentation.
• Knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, Juniper, etc.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance