Senior Sales Enablement Manager

Description

In this role you will shorten new‑hire ramp time by designing and continuously optimizing onboarding, create certification programs to drive accountability, partner with leadership, operations, marketing and product to prioritize initiatives, and define go‑to‑market plans for product, process, system and tool changes.

You will also work to lift team performance against key scorecard metrics such as close rate, rejection, cycle time and NPS by uncovering competency gaps, coaching individually or adjusting programs, leveraging blended training methods, and using technology such as CRMs, LMS and e‑learning platforms to measure and improve outcomes.

• Design and continuously improve onboarding programs to reduce new‑hire ramp time.
• Develop and maintain certification programs that increase accountability and engagement.
• Partner with leadership, operations, marketing, and product teams to prioritize enablement initiatives.
• Create go‑to‑market plans for product, process, system, and tool changes across the function.
• Identify competency gaps and deliver coaching or program adjustments to boost scorecard metrics (close rate, cycle time, NPS, etc.).
• Utilize blended training methods and technology (CRMs, LMS, e‑learning) to maximize learning retention and scalability.
• Build additional formal and on‑the‑job learning opportunities for career‑stage skill development.

Requirements

Ready to be a Titan? ServiceTitan is seeking a Senior Sales Enablement Manager to build knowledge, competencies, and job skills across the organization, helping teams deliver value to buyers and customers and reach their full performance potential.

The ideal candidate has at least five years of enablement or training experience in a high‑growth B2B SaaS environment, a BA/BS degree, strong written and verbal communication, proven project‑management and cross‑functional collaboration skills, and proficiency with CRMs and learning platforms; home‑services experience is a plus.

• Demonstrate at least 5 years of enablement/training success in a high‑growth B2B SaaS environment.
• Hold a BA/BS degree and possess exceptional written and verbal communication skills.
• Exhibit strong project‑management, cross‑functional collaboration, and interpersonal abilities.
• Proficiency with CRMs, LMS platforms, and e‑learning software; home‑services experience a plus.

Benefits

ServiceTitan values a human‑first culture, encouraging diverse backgrounds to apply, and offers flexible work arrangements, comprehensive onboarding, leadership development, recognition programs, and a suite of health, wellness and family‑support benefits.

Compensation includes a salary range of $103,400‑$138,400 in the U.S., plus annual bonus, equity, and a holistic benefits package that covers medical, dental, vision, 401(k) match, parental leave, fertility support, pet insurance and more.

• Receive flexible time off, leadership training, Bonusly and peer‑nominated awards.
• Access comprehensive health benefits, 401(k) match, telehealth, and FSA/HSA options.
• Benefit from parental leave, up to $20 k fertility support, surrogacy and adoption reimbursement, and on‑demand maternity services.
• Eligible for competitive base salary, annual bonus, equity, and a holistic benefits suite.

Training + Development

Interview process

Visa Sponsorship

Security clearance