Stay updated on changes in housing regulations and best practices to ensure ongoing compliance and operational efficiency.
Oversee all aspects of daily operations for the congregational place, including resident relations, leasing, and facilities management.
Supervise maintenance staff and coordinate vendor services for repairs, renovations, and preventative maintenance to ensure a safe, clean, and functional environment.
Serve as a liaison between residents and RHF leadership, communicating feedback, suggestions, and concerns.
Ensure all lease agreements comply with RHF policies and affordable housing regulations, including eligibility requirements for senior and affordable housing.
Review and approve purchase orders, invoices, and other financial documents related to the operation of the congregational place.
Primary work is performed in an office setting within the congregational place, with frequent tours and inspections of resident units, common areas, and outdoor spaces.
Collaborate with the Resident Service Coordinator to ensure residents have access to necessary social, health, and supportive services.
Conduct regular inspections of the congregational place, including common areas, resident units, and outdoor spaces, to ensure adherence to safety, cleanliness, and regulatory standards.
Prepare and submit required reports to RHF leadership and regulatory agencies.
Address resident concerns, mediate disputes, and resolve issues promptly and professionally to ensure resident satisfaction and well-being.
Ensure compliance with all federal, state, and local housing regulations (including HUD and LIHTC requirements) specific to congregational living environments.
Monitor and maximize occupancy rates through proactive leasing efforts and resident retention strategies.
Manage all leasing activities: market available units, conduct tours, process applications, and ensure timely move-ins and move-outs.
Maintain strict compliance with all HUD, LIHTC, and other affordable housing program regulations, including timely completion of income certifications and annual recertifications.
Coordinate and oversee audits, inspections, and reviews by regulatory bodies or funding sources, ensuring the congregational place meets all standards and guidelines.
Coordinate with maintenance to ensure vacant units are promptly prepared for new residents.
Develop, implement, and monitor annual budgets, ensuring financial health by managing expenses and maximizing occupancy.
Foster a positive, inclusive, and supportive community atmosphere by organizing and supporting resident activities, events, and services tailored to the needs of seniors.
Provide exceptional customer service to residents and their families, maintaining a welcoming and respectful environment at all times.
Maintain accurate, organized records of leasing, financial transactions, maintenance activities, and resident interactions.
Requirements
yardi
realpage
microsoft office
3+ years
leadership
high school
Must be able to sit, stand, walk, and perform tasks requiring manual dexterity and visual acuity.
Ability to work flexible hours, including weekends and evenings, as needed to support community events or respond to emergencies.
Strong analytical and problem-solving skills, with the ability to manage complex situations and make sound decisions.
Ability to lift up to 25 lbs. and occasionally perform physical tasks related to facility management.
Proficiency in property management software (such as Yardi, RealPage) and Microsoft Office Suite (Word, Excel, Outlook).
Minimum 3 years of experience in property or congregational place management, preferably within senior living, affordable housing, or multifamily environments.
Work environment is typically climate-controlled, but may involve exposure to various weather conditions during outdoor inspections or activities.
Demonstrated experience with HUD, LIHTC, and other affordable housing programs is preferred.
Excellent written and verbal communication skills for interaction with residents, families, staff, and external partners.
Valid driver’s license and access to reliable transportation.
Must successfully pass a background check and drug screening.
Proven experience managing budgets, financial reporting, and facility operations.
High school diploma or equivalent required; post-secondary education in property management, business administration, or a related field preferred.
Ability to work independently, prioritize multiple tasks, and adapt to a fast-paced environment.
Strong leadership and organizational skills, with the ability to manage teams and work effectively with a diverse resident population.
Benefits
Employee assistance and more
Paid time off and holidays
Health, dental, and vision insurance
Competitive pay
Term life and Voluntary supplemental life insurance
Retirement savings plan
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must successfully pass a background check and drug screening.
Company
Overview
$7,000 vision
Founding Investment
The company originated from an initial investment of $7,000 by three UCC founders.
2024 pivot
Strategic Shift
In 2024, the company shifted focus to exclusively develop affordable senior housing.
15–20 years
Renovation Cycle
Each community is typically renovated every 15–20 years to maintain affordability and quality.
$32–36 M
Project Costs
New construction projects in California are estimated at $32–36 million each.
Today operates nearly 200 communities across 29 states, DC, Puerto Rico & the U.S. Virgin Islands, serving 19,000+ residents.
Combines rent-restricted developments, HUD grants, low-income housing tax credits along with selective acquisitions to expand reach.
Standout focus: embeds social service coordinators onsite to help residents access low- or no-cost community supports.
Specialises in residential affordable housing and related infrastructure support—building, preserving and managing communities.
Culture + Values
Service: We are dedicated to serving our residents and their local communities.
Faith: We are faith‑based, mission‑driven, and proud of our heritage with the United Church of Christ. We honor the faith and traditions of every religion and the non‑religious and will not attempt to impose faith on others.
Respect: We believe each person is a child of God and, as such, should be treated with dignity and respect.
Integrity: We are committed to being honest, ethical, and accountable, and we hold our partners to the same high standards.
Culture of Belonging: We are dedicated to a culture of caring, belonging, and community.
Lifelong Learning: We are committed to a culture of professional growth through education, training, and continual learning.
Civic Involvement (or Advocacy): We support public policies that benefit persons in need of affordable housing.
Environment + Sustainability
20% reduction
Portfolio-wide in energy intensity
Targeted a 20% reduction in energy intensity by 2020 compared to a 2010 baseline.
>75% diverted
Construction waste diversion
Achieved over 75% diversion of construction waste for Sonata at Riverpark.
12‑unit retrofit
Retrofit completed
Upgraded LED lighting, ENERGY STAR water heaters, and programmable thermostats for resident comfort and safety.
All new buildings in California over the past five years have been LEED certified; Sonata at Riverpark achieved LEED Gold and is pursuing Platinum.
Implements energy savings via improved operations & maintenance, resident engagement, appliance/equipment upgrades, whole‑building retrofits, and renewable energy.
New developments are sited near public transportation and parks; use high‑efficiency plumbing/lighting, low‑VOC paints and flooring.
Inclusion & Diversity
950 Staff
National Workforce Size
The company employs approximately 950 national staff members.
182-198 Communities
Communities Operated
The company operates services in 182–198 communities across various locations.
27-29 States
States and Territories Served
The company serves older adults, low-income families, and persons with disabilities in 27–29 states, including territories.
19,000 Individuals
People Served
The company supports approximately 19,000 older adults, low-income families, and persons with disabilities.
Culture of Belonging value embracing diversity, equity, and fostering an inclusive environment.
Faith value: honor all religions and non-religious individuals without imposing faith.