Security Operations Center Administrator/Operator

Description

• Maintain the personal “concierge” approach for all members, guests, and employees while on
• Maintain and print copies of documents required for daily administrative needs.
• Assist in conducting investigations.
• Organization – maintain organized records
• Maintain a record of events in a Daily Activity Report.
• Conduct reception duties. i.e., customer service, telephone reception, database and records management, administrative support.
• Administer, maintain, and organize parking and speed citations IAW HOA policies and procedures.
• Prevent unauthorized access to the property and use of its facilities via surveillance equipment.
• Maintain a clean work center, i.e., sweep/mop area, wipe down work center, remove trash, etc.
• Coordinate with security and external partners during emergencies and routine events.
• Maintain records and files, electronic and hard copy.
• Conduct administrative tasks within multiple software programs.
• Provide superior customer service to the standards of the Company.
• Maintain records of investigations.
• Operate UAS (drones) as needed for routine patrols, special events, and emergencies.
• Monitor alarms systems, access control systems, and operate surveillance equipment.
• Delivers results – getting assigned tasks completed on time and accurately
• Conduct on-going development training to include monthly sustainment training.
• Dispatch security personnel as required utilizing radio and telephone communication systems.

Requirements

• Must possess strong ability to use a computer, navigate the internet, and use of common software applications such as Microsoft Office, Adobe, etc.
• Clear Criminal Background.
• Communication - verbal and written
• Prior administrative experience is desired.
• Must possess strong oral and written communication skills.
• Knowledge of Genetec Security Desk
• Experience in a dispatch, call center, and/or SOC environment is desired.
• Prior experience in Armed Security (2 years minimum), Law Enforcement, or Military.
• High school diploma, GED, or higher education.
• Knowledge of entry access systems
• Knowledge/experience with UAS (drones) (FAA Part 107)
• Knowledge of Smart PTT
• Knowledge/experience with Motorola communication systems
• Valid and current Tennessee Armed Guard License with Dallas Law training.
• Strategic thinking – use critical thinking to solve complex problems and plan for the future
• Valid Tennessee Driver’s License.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance