Assistant Community Manager

Overview

Assist Community Manager with operations, reporting, staff supervision, leasing, and resident services.

Key Responsibilities

• rent collection
• data entry
• bookkeeping
• resident retention
• report generation
• lease renewals

Tasks

-Responsible for all additional job duties as required in the Policy and Procedures manual for community outreach, marketing path and all leasing related duties -Responsible for abiding by all policies and procedures as out lined in the Employee Handbook and Employee Policies and Procedures Manuals to include staff adherence to Fair Housing and Equal Opportunities -Responsible for collecting all monies due the community and ensuring that all money is recorded, copied and taken to the bank on a daily basis. -Responsible for timely and accurate data entry into the property software system -Attend industry-related functions and meetings -Supervision of the staff in Community Manager’s absence as well as all bookkeeping functions to include but not limited to creating and maintaining of all resident and apartment maintenance files and eviction and collection policies -Responsible for helping to implement, design and maintaining a resident retention program, newsletter, resident referral program and all community planned events -Responsible for assisting the Community Manager with generating all company required reports and all government required forms and documentation such as HUD recertification and lead base paint forms (if applicable) -Responsible for maintaining a professional appearance and attitude at all times for self and all on-site employees -Responsible for helping Community Manager interview and hire all on-site employees. -Conduct leasing and resident renewals for the community and ensure that all sales techniques and methods required by company are being used effectively and in a professional manner -Responsible for reporting any unusual or extraordinary circumstances regarding the property or residents -Responsible for adhering with in OSHA (Occupational Safety & Health Act) standards and company safety policies at all times

Requirements

• courteous
• efficient
• customer service
• policy knowledge
• compliance

What You Bring

-Courteous, efficient and timely response to any resident requests or complaints or vendor inquiries -Knowledge of all CIG Communities policies and procedures and enforcement of those at all times while he/she and managed employees are at work or representing the company

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About Cig Communities

-Today it owns or manages more than 1,200 multifamily homes and some 40,000 sq ft of neighborhood shopping centers across the Midwest, Mid-Atlantic and Southeast. -They deliver projects that balance community character with investor returns. -Their project pipeline often includes suburban multifamily revitalizations and neighborhood retail hubs, blending asset types to foster sustainable growth.

Sector Specialisms