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Installation Technician
Tak Broadband
Install and troubleshoot cable/fiber products and services, providing excellent customer service
16d ago
$1,650
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Naperville, IL
Field
Company Size
625 Employees
Service Specialisms
Outside Plant Construction
Fiber Drops
Project Management
Engineering
Fulfillment
Door‑to‑Door Marketing & Sales
Grant Writing Assistance
Regulatory & Grant Reporting
Sector Specialisms
Broadband Network Construction
Communities
Businesses
Industry
ISPs
Tribal Communities
MSOs
Cooperatives
Role
What you would be doing
installation
customer interaction
troubleshooting
task management
terrain navigation
- Complete installation of products and services
- Connect face-to-face with customers; consult, assist and educate
- Resolve and troubleshoot issues
- Prioritize, organize and efficiently complete tasks to meet deadlines
- Navigate a variety of terrains managing tools and equipment
What you bring
cable installation
problem solving
hand tools
extension ladder
government id
safety
- Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)
- Ability to safely navigate various terrains, managing equipment and tools
- Work in a variety of environments; indoors, outdoors, tight spaces, elevated
- Work independently
- At least 1 year of experience in cable/fiber installation
- Ability to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
- Ability to learn and operate testing equipment and software/programs
- Excellent customer service, time management, problem-solving and troubleshooting skills
- Ability to utilize hand tools, identify wire size/color and accurately utilize measuring devices
- Ability to carry, climb, operate, and work upon an extension ladder (approximately 28 feet high and 75 pounds)
- Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving
- A body weight of no more than 275 pounds to perform ladder work safely. **Safety is our #1 Priority. If personal safety is not compromised, an accommodation may be available based on previous ladder experience in a similar role**
- Paid Time Off
- 401(k) with Company Match!
- Paid Weekly
- Career Development & Advancement Opportunities!
- 25K Company Paid Life Insurance
- Compensation: $16.50/hour min base pay with unlimited earning potential on production-based comp plan
- Full Benefits Package (Medical, Dental & Vision)
- Paid Training
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- mvr (driving record) check
- background check
- drug screen
People also searched
Company
Overview
Over 17 million feet
of fiber drops in a single year
The company has completed over 17 million feet of drops in one year, showcasing its extensive capabilities in fiber network construction.
Over 1.2 million
installations and service calls annually
The company handles more than 1.2 million installations and service calls each year, highlighting its robust operational efficiency.
$1B+ in annual revenue
target by 2028
The company aims to achieve over $1 billion in annual revenue by 2028 under the leadership of CEO Trent Edwards.
Over 18,000 drops
per month through crew network
The company places over 18,000 drops per month, leveraging its extensive network of crews for large-scale projects.
- Began as a door-to-door fulfillment contractor and evolved into a full-service fiber network builder.
- Operates across 42 U.S. states with nationwide reach and robust project execution.
- Provides comprehensive solutions: engineering, outside-plant construction, aerial & underground drops, plus on-premises installations.
- Specializes in FTTx, middle-mile, long-haul builds, disaster response, and complex environments from urban to rural.
- Supports project funding and grant compliance, managing USDA, ARPA, BEAD, and other federally funded initiatives.
- Backed by significant financial capacity and investment, including support from Platinum Equity since March 2024.
- Distinctive in coupling door-to-door marketing & sales with technical delivery to maximize community adoption.
- Customer Centricity: Our customers' satisfaction is our priority.
- Innovation: We embrace cutting-edge technology to drive progress.
- Integrity: We uphold the highest standards of transparency and honesty.
- Excellence: We strive for perfection in everything we do.
- Collaboration: We believe in working together to achieve common goals.
Net zero by 2050
Climate Target
Aims to achieve net zero emissions by 2050.
- Commitment to reducing carbon footprint through energy-efficient technologies.
- Adoption of renewable energy sources for operations.
- Sustainable packaging and waste reduction in service delivery.
40% Female Leadership
Gender Balance in Leadership
The company focuses on achieving gender balance, with women representing 40% of leadership roles.
- Equal opportunity employer with a commitment to fostering an inclusive work environment.
- Ongoing programs to ensure equal pay for equal work across all levels.
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