Business Development Representative at Servicetrade in Raleigh, NC | Kablio

Role

Description

lead qualification

demo booking

sales handoff

activity targets

opportunity sourcing

Educate and inform potential customers of the value and ROI that our platform provides by demonstrating a strong understanding of our target market, industry knowledge, and value proposition
Qualify potential leads and book appointments for software demonstrations for our Account Executives
Ensure successful handoffs to our Sales teams
Meet monthly activity goals for calls and bookings as defined by sales leadership
Source, identify and develop new opportunities through outbound calls, emails, and social media

Requirements

inside sales

lead generation

bachelor's

problem solving

self-motivated

communication

Industry Experience: Experience in the home service industry or trades is a plus
Medical with Blue Cross Blue Shield NC (2 options)
Mindset: Self-motivated and target-driven.
Communication Skills: Strong communication and interpersonal skills include positive and energetic phone skills, excellent written and oral communication
Work Ethic: Proven history of showing up, being dedicated, hitting deadlines, and continuous improvement
Effectively and persuasively communicate with customers using effective selling, listening and negotiation skills, proper terminology and approved messaging
Problem-Solving: Excellent problem-solving and decision-making abilities.
Sales Acumen: Ability to effectively communicate the value proposition of ServiceTrade as outlined within the training program
Experience: Proven experience in inside sales, lead generation, and business development
Education: Bachelor's degree in Business, Sales, Marketing, or a related field is preferred.
Dental and Vision with Unum

Benefits

Company-paid Life insurance, STD and LTD
Voluntary benefits including Supplemental Life Insurance, HSA, FSA and Dependant Care, Critical Illness, Accident and Pet Insurance
Tech and Wellness Stipend
10 company holidays
Flexible PTO policy
Community Impact Program (Volunteer)
Parental Leave
401(k) with up to 3% employer match and NO vesting period

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 2012

Company's founding year

Established in Durham, NC, developing their platform from the ground up.

$30.4M Revenue

Annual revenue figure

Achieved by 2024, marking significant growth in their operations.

50% Growth

Annual growth rate

Experienced rapid expansion, achieving over 50% growth each year.

$34M+ Funding

Total funding secured

Received substantial investment to support expansion and innovation.

launched a mobile‑and web‑based platform tailored for commercial contractors.
It transformed field operations by digitizing inspections, service calls, and reporting—turning technician chaos into streamlined workflows.
Typical projects include preventative maintenance and NFPA fire‑safety inspections for commercial HVAC and mechanical systems.
Specialized software modules—like Sales Manager, Parts Manager, and Inspections—support end‑to‑end project delivery.
Unusually, it bridges sales proposals and field execution in one system, automatically converting quotes into scheduled jobs.
Backed by rapid growth and deep vertical focus, ServiceTrade stands out by aligning sales, field, and office operations seamlessly.

Culture + Values

They are bold: Challenge themselves and push customers and the commercial service market to change, improve, and grow.
They are curious: Curiosity drives innovation and growth, inspiring improvements across their work and company.
They value equality: Embrace diversity across race, ethnicity, sexual orientation, gender identity, political philosophy, and religion, rejecting all injustices, bias, and marginalization.

Environment + Sustainability

Prevent refrigerant leaks through maintenance and reclamation to prevent release of potent greenhouse gases.
Optimize HVAC efficiency by cleaning coils, sealing ducts, calibrating controls, and adopting smart thermostats to reduce energy use and emissions.
Promote environmentally friendly fire suppression to prevent pollution and resource waste.
Use smart routing and digital operations (electronic work orders, cloud documentation) to reduce fuel use and paper consumption.

Inclusion & Diversity

19% Female Participation

Trade-Workforce Pipeline Program

Over 19% of students in ServiceTrade's pipeline program are female, fostering diversity in traditionally male-dominated fields.

~900 Students

Sponsorship Growth

ServiceTrade's sponsorship expanded from approximately 500 to ~900 students between 2024 and 2025, reaching 54 locations nationwide.

Embracing described strategy: 'We are Equals'—explicitly rejecting injustices, bias, and marginalization across race, ethnicity, sexual orientation, gender identity, political philosophy, and religion.

Articles

Careers

Request a Demo

Role

Description

lead qualification

demo booking

sales handoff

activity targets

opportunity sourcing

Educate and inform potential customers of the value and ROI that our platform provides by demonstrating a strong understanding of our target market, industry knowledge, and value proposition
Qualify potential leads and book appointments for software demonstrations for our Account Executives
Ensure successful handoffs to our Sales teams
Meet monthly activity goals for calls and bookings as defined by sales leadership
Source, identify and develop new opportunities through outbound calls, emails, and social media

Requirements

inside sales

lead generation

bachelor's

problem solving

self-motivated

communication

Industry Experience: Experience in the home service industry or trades is a plus
Medical with Blue Cross Blue Shield NC (2 options)
Mindset: Self-motivated and target-driven.
Communication Skills: Strong communication and interpersonal skills include positive and energetic phone skills, excellent written and oral communication
Work Ethic: Proven history of showing up, being dedicated, hitting deadlines, and continuous improvement
Effectively and persuasively communicate with customers using effective selling, listening and negotiation skills, proper terminology and approved messaging
Problem-Solving: Excellent problem-solving and decision-making abilities.
Sales Acumen: Ability to effectively communicate the value proposition of ServiceTrade as outlined within the training program
Experience: Proven experience in inside sales, lead generation, and business development
Education: Bachelor's degree in Business, Sales, Marketing, or a related field is preferred.
Dental and Vision with Unum

Benefits

Company-paid Life insurance, STD and LTD
Voluntary benefits including Supplemental Life Insurance, HSA, FSA and Dependant Care, Critical Illness, Accident and Pet Insurance
Tech and Wellness Stipend
10 company holidays
Flexible PTO policy
Community Impact Program (Volunteer)
Parental Leave
401(k) with up to 3% employer match and NO vesting period

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 2012

Company's founding year

Established in Durham, NC, developing their platform from the ground up.

$30.4M Revenue

Annual revenue figure

Achieved by 2024, marking significant growth in their operations.

50% Growth

Annual growth rate

Experienced rapid expansion, achieving over 50% growth each year.

$34M+ Funding

Total funding secured

Received substantial investment to support expansion and innovation.

launched a mobile‑and web‑based platform tailored for commercial contractors.
It transformed field operations by digitizing inspections, service calls, and reporting—turning technician chaos into streamlined workflows.
Typical projects include preventative maintenance and NFPA fire‑safety inspections for commercial HVAC and mechanical systems.
Specialized software modules—like Sales Manager, Parts Manager, and Inspections—support end‑to‑end project delivery.
Unusually, it bridges sales proposals and field execution in one system, automatically converting quotes into scheduled jobs.
Backed by rapid growth and deep vertical focus, ServiceTrade stands out by aligning sales, field, and office operations seamlessly.

Culture + Values

They are bold: Challenge themselves and push customers and the commercial service market to change, improve, and grow.
They are curious: Curiosity drives innovation and growth, inspiring improvements across their work and company.
They value equality: Embrace diversity across race, ethnicity, sexual orientation, gender identity, political philosophy, and religion, rejecting all injustices, bias, and marginalization.

Environment + Sustainability

Prevent refrigerant leaks through maintenance and reclamation to prevent release of potent greenhouse gases.
Optimize HVAC efficiency by cleaning coils, sealing ducts, calibrating controls, and adopting smart thermostats to reduce energy use and emissions.
Promote environmentally friendly fire suppression to prevent pollution and resource waste.
Use smart routing and digital operations (electronic work orders, cloud documentation) to reduce fuel use and paper consumption.

Inclusion & Diversity

19% Female Participation

Trade-Workforce Pipeline Program

Over 19% of students in ServiceTrade's pipeline program are female, fostering diversity in traditionally male-dominated fields.

~900 Students

Sponsorship Growth

ServiceTrade's sponsorship expanded from approximately 500 to ~900 students between 2024 and 2025, reaching 54 locations nationwide.

Embracing described strategy: 'We are Equals'—explicitly rejecting injustices, bias, and marginalization across race, ethnicity, sexual orientation, gender identity, political philosophy, and religion.

Articles

Careers

Request a Demo