Contract Support

Description

• Act as the first point of contact for client and engineering team inquiries, providing timely and accurate responses to build and maintain strong client relationships.
• Communicate using appropriate styles, methods, and timings
• Attend regular meetings with Vendors and internal meetings on work order status.
• Liaise & coordinate with the CEC, mobile engineering workforce and vendors, to ensure seamless scheduling and execution of essential compliance tasks and recording of these on Corrigo and DART systems.
• Facilitate the creation of quotations and purchase orders for work and upload onto client/internal systems.
• Prepare PPM injection templates each month and ensure these are uploaded in a timely manner, raising new work orders on JLL’ s CAFM Corrigo system
• Project a professional demeanour with colleagues, clients, and their customers.
• Monitor and record the completion of planned work Update JLL (Corrigo)& Client CAFM system with relevant and timely updates to line manager on Work Order/task completion.
• Interrogation of JLL Corrigo/Client CAFM system to identify status of work orders and answer any finance team related questions.
• Use tact and diplomacy to exchange information and handle sensitive issues.
• Proactively identify client needs and preferences, ensuring these are reflected in the planning and execution of services, i.e. Liaise with client site personnel to arrange attendance for completion of works.

Requirements

• Able to clearly communicate work tasks and win the commitment of others to achieving high levels of operational performance.
• Excellent interpersonal, written, and verbal communication skills.
• Self-motivated and capable of leading and inspiring a national Team.
• Role Model enthusiasm and energy about their work and encourages others to do the same.
• Able to maintain an objective and positive focus through periods of high and sustained work pressure.
• Able to build positive relationships with Client to speedily resolve day to day operational problems and identify opportunities for increasing the level of profitable business arising from these relationships.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance