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Business Dev Specialist I, II or Senior
Constellation
Manage CRM data, support sales, and handle non-standard deals in clean energy.
13d ago
$55,250 - $85,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Boston, MA
Office Full-Time
Company Size
14,264 Employees
Service Specialisms
Energy Management
Renewable Energy
Sustainability Services
Energy Procurement
Electricity Supply
Natural Gas Supply
Energy Efficiency Solutions
Electric Vehicle Charging Infrastructure
Sector Specialisms
Fossil Fuel Generation
Nuclear Generation
Hydroelectric Generation
Qualifying Facilities
Marketing and Risk Management
Electric and Gas Retail Services
Generation and Consulting Services
Role
What you would be doing
crm management
system testing
data analytics
pricing scenarios
process improvement
training development
- Assists with developing and maintaining training content for BDSs, supplementing independent training & ongoing knowledge checks for new hires and developing BDSs with demonstrations and reviews.
- In-person attendance for trainings, team meetings, and other moments that matter.
- Communication External and Internal. Clearly and professionally communicates, in writing and verbally, with external parties (e.g. customers, prospects, and channel partners) and internally with sales, team members and other functions. Interacts directly with prospects, customers, channel partners, sales, and other internal functions to ensure the accuracy and integrity of customer data in Customer Relationship Management (CRM) system. Sends pricing and contracts directly to channel partners and customers
- Process Improvements. Assists with ad hoc requests for process improvements, such as assisting in cleanup projects, new hire training, development of process efficiencies, and system testing.
- Lead and coordinate with multiple work groups to complete testing for system changes/enhancements and trains teams on the impacts to their daily workflow.
- Team Lead. Serve as internal resource to team and initial escalation point to resolve challenges throughout the data validation process and work through system sync issues. Liaison between Sales, internal functional groups, and customers/channel partners to ensure open communication and coordination throughout the data validation process and contract execution.
- Consistently perform the normal BDS day-to-day responsibilities including proactively taking the lead on non-standard requests, assisting AM/BDM with post-deal support issues, resolving issues in the sales cycle to ensure effortless execution and enrollment, and interacting frequently with brokers and customers. Sr BDS will have an advanced understanding of products and services in multiple regions and various system platforms to assist with deal processing. Product expert with knowledge of how to price and contract standard and non-standard products.
- Identify and communicate process efficiencies and participate in various projects as assigned
- Data Entry and Maintenance. Creates opportunities, offers, and various pricing scenarios to support transactions. Owns accuracy and integrity of customer data in Customer Relationship Management (CRM) system. Maintains data accuracy on any changes in customer data (ownership changes for example). Responsible for establishing and maintaining account hierarchy within the system of record; Familiar with non-standard requests.
- Communication. Receives and responds to Request for Proposals (RFP's) primarily by email. Liaison between Sales and other functional groups throughout the data validation process and contract execution. Can coordinate with the pricing and legal teams on non-standard requests as needed.
- Act as primary liaison between Sales and other functional groups, ensuring open communication throughout the sales cycle. Solves problems that arise in any segment of the sales pipeline from suspect identification through contracting including Credit, Pricing, Legal and other issues. Able to independently prioritize workload with managing BDMs, customer, and broker expectations. Takes initiative to assist other team members as needed.
- Data Analytics and Management. Evaluates current and historic account information, lead source, market, and product to ensure that we create the best account structure and present the best options. Provides strong data and technical support to Business Development Managers, Account Managers, and external customers with an advanced understanding of regional utility requirements and account structures. Owns and maintains data accuracy in CRM, including any complex changes in customer data (e.g. ownership changes, splits, and name changes). Establishes and maintains account hierarchy within the system of record; creates various pricing scenarios to support transactions.
What you bring
bachelor's degree
advanced excel
microsoft office
analytical skills
customer service
utility knowledge
- Process Improvements. Exhibits strong knowledge of systems to advocate for and participate in process improvement efforts. This may include cleanup projects, new hire training, development of process efficiencies and system enhancements, and any required ongoing testing.
- Strong analytical skills, attention to detail, problem-solving, and ability to work and make decisions independently
- Exceptional written and oral communication skills to function in a team environment and to maintain rapport with employees and customers
- Bachelor’s degree or equivalent experience
- Bachelor's Degree
- Advanced knowledge of Excel
- Ability to effectively build and maintain relationships with internal customers
- Highly proficient in Word, Excel, PowerPoint, and Outlook
- 2+ years of business experience
- Highly proficient in Microsoft Office: Word, Power Point, and Outlook
- Exceptional written and oral communication skills to function in a team environment and to maintain rapport with employees and customers.
- Strong analytical skills, attention to detail, problem-solving, and independent decision-making.
- Ability to prioritize work under multiple, daily deadlines
- Direct customer service experience
- Proficient in Sales Support Systems
- Ability to maintain confidentiality of all information always
- Energy industry experience
- Flexibility on the job and the ability to work under multiple, daily deadlines.
- Utility Knowledge. Provides data and technical support to Business Development Managers and Account Managers with a proficient understanding of regional utility requirements.
- Utility, Market, Lead Source, Product Knowledge. Independently determines appropriate delivery point and rate class. Collaborates on appropriate product, and margins when creating opportunities and offers to support transactions. Understands requirements in at least two utilities/iso’s and the impact to the customer, channel partner, and organization of selections made during set up and pricing based on utility, market, lead source, and product. Demonstrates strong knowledge of managing non-standard requests and leads coordination with the pricing and legal teams as needed.
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Company
Overview
32 GW capacity
Energy Generation Capacity
Operates across nuclear, wind, solar, gas, and hydro power sources.
$26.6B deal
Calpine Acquisition
Significant investment to expand geographic reach and energy capacity.
10% carbon-free power
Clean Energy Contribution
Supplies a substantial portion of reliable, low-carbon energy in the U.S.
450% share growth
Stock Performance
Shares have seen remarkable growth since the spin-out in 2022.
- Reclaimed independence in 2022 to focus on clean-energy goals.
- Powers over 20 million U.S. homes and businesses with diverse energy sources.
- Restarted Three Mile Island Unit 1 with Microsoft's 20-year energy agreement.
- Provides retail energy services to ~2 million customers, including Fortune 100 companies.
- Safety and operational excellence are prioritized in every operation, ensuring reliable service 24/7, 365 days a year.
- Committed to continuous improvement and innovation, striving to be the best operators and deliver cutting-edge technology.
- Acting with integrity and accountability, valuing respect and trust in all interactions with colleagues, customers, and communities.
- Fostering a culture of respect, belonging, diversity, and inclusion, where all voices are heard and valued.
- Investing in education and training to drive positive change across America.
- Leading the transition to cleaner energy, championing resilient climate solutions for a sustainable future.
95% and 100% by 2030 and 2040
Carbon-Free electricity production
A commitment to achieving 95% carbon-free electricity generation by 2030 and fully carbon-free by 2040.
65% by 2030
Emissions reduction target
Aiming to reduce operations-driven emissions by 65% by 2030, with full elimination by 2040 through offsets.
30% by 2030
Methane emissions reduction
Targeting a 30% reduction in methane emissions by 2030, contributing to broader climate goals.
32,400 MW
Carbon-free energy capacity
A production capacity of 32,400 MW, capable of powering approximately 15 million homes annually.
- Produced 163 TWh zero-emission nuclear generation in 2021 (enough for ~14.9 million homes).
- As of end-2022, 100% of C&I customers received hourly, customer-specific GHG impact information.
- Developing roadmap with KPIs covering all Scope 1 and Scope 2 emissions.
- Commitment to engage key energy suppliers on GHG and climate adaptation strategies.
>5,000 members
Employee Resource Groups
The company has over 5,000 members across nine Employee Resource Groups (ERGs) with 67 chapters globally.
71% growth
ERG Summit Attendance
Employee Resource Group Summit attendance has increased by 71% year-over-year.
$1.25M grants
Powering Change Initiative
$1.25 million in grants provided to seven nonprofits for workforce development and upskilling in energy sectors.
15 universities
PowerEd Mentorship Program
Collaboration with 15 universities to build an early-career talent pipeline through mentorship initiatives.
- DEI mission centered on: respecting one another and creating belonging; attracting, retaining and advancing employees; integrating diversity as a core business imperative.
- Supplier Development & Engagement: inclusive supply chain with equal opportunity to small and local businesses.
- Equal-opportunity employer; non-discriminatory practices in recruitment and advancement.
- DEI Center of Excellence established to strengthen DEI commitments and employee/customer support.
Articles
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