Flexible Support Officer at A2Dominion Group in Oxford, England, United Kingdom | GBP25,526-26,869 | Kablio

Role

Description

tenancy advice

helpline support

client advocacy

needs assessment

agency collaboration

record keeping

Provide guidance on tenancy rights and responsibilities
Facilitate group work and respond to helpline enquiries
Advocate for clients and support move-on to safe housing
Manage referrals and conduct needs assessments
Collaborate with internal teams and external agencies including police and health professionals
Deliver tailored support to clients in accommodation and outreach settings
Maintain accurate records and contribute to safeguarding processes

Requirements

gcses

frontline

stress management

it skills

communication

driving

GCSEs (or equivalent)
At least a year experience in front line work with victims of domestic abuse or vulnerable clients.
Ability to stay calm under pressure and manage multiple priorities
Basic IT skills and willingness to learn new systems
Strong communication and interpersonal skills
Driving and access to a vehicle is essential for this role.

Benefits

25 days’ holiday (Plus Bank Holidays)
In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.
Up to 8% contributory pension

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

enhanced dbs check required

Company

Overview

60+ Years

Experience and Legacy

Established over 60 years ago, the company has built a strong reputation for delivering high-quality residential and commercial projects.

A leading property development and management company focused on creating sustainable and high-quality homes and communities.
Offers services across residential, commercial, and mixed-use developments, including affordable housing and urban regeneration projects.
Operates in multiple regions, partnering with local authorities and private developers.
Residential developments range from affordable housing to premium homes, with a focus on sustainability.
Commercial projects include office buildings, retail spaces, and mixed-use developments that foster vibrant communities and contribute to local economies.
Expertise spans infrastructure, energy, and utilities, providing a comprehensive approach to property development.
Known for transforming derelict sites into thriving communities with modern amenities.

Culture + Values

Caring by nature: we put people at the heart of everything we do. We treat everyone as individuals and always seek to do the right thing.
Working better together: we collaborate and create opportunities to innovate and improve. We empower people to achieve great results together and we take responsibility for our actions.
Thinking for tomorrow: we understand and anticipate long‑term needs and expectations. We take care to manage the lasting impact we have on everything around us.

Environment + Sustainability

Net zero by 2050

Emissions Target

Committed to achieving net zero emissions by 2050.

100% new homes EPC C

Energy Efficiency

All new homes completed in 2023/24 achieved an EPC rating of C or above.

95% waste diverted

Waste Management

95% of building waste was diverted from landfill.

Zero Scope 2 emissions

Renewable Energy

All electricity for offices and communal supplies comes from renewable sources.

Over 80% of all homes now rated EPC C or above (up from 56% five years ago).
40% reduction in Scope 1 emissions between 2021/22 and 2023/24.
In 2023/24, 97% of new homes were affordable or social housing.
£3 million invested to upgrade 107 homes (May 2024–May 2025) — part of plan to get all homes to EPC C by 2030.
Programme underway to upgrade 5,000 homes over next five years to at least EPC C.

Inclusion & Diversity

50% Women

on Senior Roles Shortlist

50% of women are included in the shortlist for senior roles, reflecting the company's commitment to gender diversity in leadership.

Top 16%

Investors in People Gold Standard

The company retains its Investors in People Gold Standard accreditation, placing it in the top 16% of UK organizations recognized for exceptional employee engagement and development.

100% Maternity Pay

for First 13 Weeks

The company offers 100% maternity pay for the first 13 weeks of leave, providing a credible family benefit to support new mothers.

Group pays the Real Living Wage to all employees and contractors.

Articles

Careers

Projects

Company

Overview

60+ Years

Experience and Legacy

Established over 60 years ago, the company has built a strong reputation for delivering high-quality residential and commercial projects.

A leading property development and management company focused on creating sustainable and high-quality homes and communities.
Offers services across residential, commercial, and mixed-use developments, including affordable housing and urban regeneration projects.
Operates in multiple regions, partnering with local authorities and private developers.
Residential developments range from affordable housing to premium homes, with a focus on sustainability.
Commercial projects include office buildings, retail spaces, and mixed-use developments that foster vibrant communities and contribute to local economies.
Expertise spans infrastructure, energy, and utilities, providing a comprehensive approach to property development.
Known for transforming derelict sites into thriving communities with modern amenities.

Culture + Values

Caring by nature: we put people at the heart of everything we do. We treat everyone as individuals and always seek to do the right thing.
Working better together: we collaborate and create opportunities to innovate and improve. We empower people to achieve great results together and we take responsibility for our actions.
Thinking for tomorrow: we understand and anticipate long‑term needs and expectations. We take care to manage the lasting impact we have on everything around us.

Environment + Sustainability

Net zero by 2050

Emissions Target

Committed to achieving net zero emissions by 2050.

100% new homes EPC C

Energy Efficiency

All new homes completed in 2023/24 achieved an EPC rating of C or above.

95% waste diverted

Waste Management

95% of building waste was diverted from landfill.

Zero Scope 2 emissions

Renewable Energy

All electricity for offices and communal supplies comes from renewable sources.

Over 80% of all homes now rated EPC C or above (up from 56% five years ago).
40% reduction in Scope 1 emissions between 2021/22 and 2023/24.
In 2023/24, 97% of new homes were affordable or social housing.
£3 million invested to upgrade 107 homes (May 2024–May 2025) — part of plan to get all homes to EPC C by 2030.
Programme underway to upgrade 5,000 homes over next five years to at least EPC C.

Inclusion & Diversity

50% Women

on Senior Roles Shortlist

50% of women are included in the shortlist for senior roles, reflecting the company's commitment to gender diversity in leadership.

Top 16%

Investors in People Gold Standard

The company retains its Investors in People Gold Standard accreditation, placing it in the top 16% of UK organizations recognized for exceptional employee engagement and development.

100% Maternity Pay

for First 13 Weeks

The company offers 100% maternity pay for the first 13 weeks of leave, providing a credible family benefit to support new mothers.

Group pays the Real Living Wage to all employees and contractors.

Articles

Careers

Projects