Collect move-in related fees and ensure all paperwork and funds are properly handled.
Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
Maintain and manage the community waitlist, communicating updates with prospects as needed.
Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs.
Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
Requirements
high school
excel
entrata
leasing
computer literacy
emergency
Ability to participate in emergency duties as needed.
High school diploma or equivalent required.
Strong computer literacy and the ability to learn new systems quickly
Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions.
Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
$5.5B in assets
Total Assets Under Management
The company manages over $5.5 billion in real estate assets across multifamily and student housing properties.
40,000+ beds
Property Beds Managed
The company oversees operations for over 40,000 residential units, encompassing multifamily and student housing communities.
Top-25 Owner
Student Housing Market Ranking
It is among the top 25 largest owners of student housing properties in the United States.
$1B in pipeline
Annual Acquisitions and Development Plan
The company plans over $1 billion annually in new acquisitions and development projects nationwide.
Coastal Ridge operates three divisions: investment management, property management, and build-to-rent development.
Its investment arm targets undervalued and underutilized properties across risk spectrums to unlock value.
The property-management team oversees operations, tenant relations, and maintenance for owned and third-party assets.
In development, it’s broken ground on innovative build-to-rent communities like Stillwell by Coastal Ridge.
It partners to deliver luxury rentals and design-focused communities in student housing.
Having expanded beyond Ohio into California, Florida, Texas, and scattered-site urban markets, it blends local reach with national scale.
Culture + Values
401(k) Match
Employer Contribution
The company offers a 401(k) retirement savings plan with employer matching contributions, helping employees build their financial future.
8 Hours
Annual Volunteer Time
Full-time team members are granted eight hours annually to volunteer, fostering community engagement and giving back.
Founded on deep‑rooted relationships and a spirit of partnership
Belief that “the best investment is in people”
Award‑winning benefits and perks including medical, dental, vision, disability, life insurance, health savings accounts, flexible spending accounts
Generous paid time off: holidays, volunteer time, and election time
Parental leave offered to both mothers and fathers
Continued education and in‑house training programs