Bellman - The Residences at The Lana, Dubai - Dorchester Collection in Dubai, Dubai, United Arab Emirates | Kablio

Role

Description

luggage delivery

package storage

guest assistance

lobby support

relationship building

culture promotion

You will create real connections and meaningful relationships by utilizing collective intelligence from all sources.
Your responsibilities will be to deliver, collect and store luggage and packages for the Residents, their family and guests and ensure this is done seamlessly and efficiently allowing for any retrieval to be easy for any other team member.
You’ll bring your unique personality and passion to the role and the team.
Our Lobby Hosts are responsible for providing assistance and support to all Residents, their families and guests in the Lobby as well as on the Forecourt or on the Amenity levels of The Lana Residences, all to ensure our guests receive nothing but the best experience.
You will greatly contribute to the processes and activities that create and promote the Dorchester Collection culture, values and bring the Company Philosophy “We Care” to life ensuring our employees and guests receive nothing but the best experience.

Requirements

bellman

english

multilingual

problem solving

empathy

guest‑centric

High empathy. Resilient. Guest centricity. Confident. Well spoken. Manage multiple relationships and tasks. Spirit of generosity. Passionate for the brand. Problem solver, quick on their feet. Curious and culturally aware. Proactively seek to connect. Goes above and beyond.
English is the primary language used in our residences. You can comfortably communicate in this language.
Previous experience as a Bellman is preferred. Proficiency in English is essential, and knowledge of additional languages is a plus.

Benefits

Duty Meal Allocation Allowance
Complimentary stays with breakfast included in our sister Dorchester Collection hotels.
Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Lobby Host you’ll have the opportunity to bring these to life and continue to create our legacy.
Medical Insurance
50% off at bars and restaurants within all of our sister Dorchester Collection hotels
Housing and Transportation provided by the company
Life Insurance
Other benefits include Uniform and Annual Social Events
World-class Development Opportunities
Flight Allowance
Competitive Salary Package

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

A symbol of opulence and refinement, this exclusive hotel sits at the heart of Dubai's most vibrant district.
It blends the finest architectural design with world-class service, offering an unparalleled luxury experience.
Its rooms and suites are designed to offer comfort and sophistication, with a focus on personalized service.
The hotel boasts cutting-edge amenities, including exceptional dining, wellness facilities, and event spaces.
Guests can expect a curated experience that reflects the essence of modern luxury in the heart of Dubai.
The Lana also stands out for its panoramic views of the Dubai skyline and the serene waters of the Arabian Gulf.
Located close to iconic landmarks, it is a prime destination for both leisure and business travelers seeking high-end experiences.

Culture + Values

A renowned hospitality destination blends modernity with classic elegance in its refined approach.
They are dedicated to creating a space of understated luxury where guests feel at home.
They focus on personalized service and attention to detail to ensure every experience exceeds expectations.
They value excellence, sophistication, and innovation, offering exceptional experiences in every aspect of the stay.
They are committed to craftsmanship and impeccable service.

Environment + Sustainability

Net-zero by 2030

Sustainability Goal

Aim to achieve net-zero carbon emissions by the year 2030.

Dedicated to minimizing environmental impact and embracing sustainability in every aspect of operations.
Commitment includes energy efficiency, water conservation, and waste reduction strategies.
Focus on sourcing local and sustainable products whenever possible.
Implementation of green technologies and eco-friendly building practices.
Continuous monitoring and assessment of environmental performance to ensure ongoing improvement.

Inclusion & Diversity

Articles

The Lana now open (Dorchester press release)

The Lana introduces a discovery tour of legendary architects

Inside Dorchester Collection’s new luxury Lana hotel in Dubai (NY Post review)

Reddit review: user stays in Lana Suite

Role

Description

luggage delivery

package storage

guest assistance

lobby support

relationship building

culture promotion

You will create real connections and meaningful relationships by utilizing collective intelligence from all sources.
Your responsibilities will be to deliver, collect and store luggage and packages for the Residents, their family and guests and ensure this is done seamlessly and efficiently allowing for any retrieval to be easy for any other team member.
You’ll bring your unique personality and passion to the role and the team.
Our Lobby Hosts are responsible for providing assistance and support to all Residents, their families and guests in the Lobby as well as on the Forecourt or on the Amenity levels of The Lana Residences, all to ensure our guests receive nothing but the best experience.
You will greatly contribute to the processes and activities that create and promote the Dorchester Collection culture, values and bring the Company Philosophy “We Care” to life ensuring our employees and guests receive nothing but the best experience.

Requirements

bellman

english

multilingual

problem solving

empathy

guest‑centric

High empathy. Resilient. Guest centricity. Confident. Well spoken. Manage multiple relationships and tasks. Spirit of generosity. Passionate for the brand. Problem solver, quick on their feet. Curious and culturally aware. Proactively seek to connect. Goes above and beyond.
English is the primary language used in our residences. You can comfortably communicate in this language.
Previous experience as a Bellman is preferred. Proficiency in English is essential, and knowledge of additional languages is a plus.

Benefits

Duty Meal Allocation Allowance
Complimentary stays with breakfast included in our sister Dorchester Collection hotels.
Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Lobby Host you’ll have the opportunity to bring these to life and continue to create our legacy.
Medical Insurance
50% off at bars and restaurants within all of our sister Dorchester Collection hotels
Housing and Transportation provided by the company
Life Insurance
Other benefits include Uniform and Annual Social Events
World-class Development Opportunities
Flight Allowance
Competitive Salary Package

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

A symbol of opulence and refinement, this exclusive hotel sits at the heart of Dubai's most vibrant district.
It blends the finest architectural design with world-class service, offering an unparalleled luxury experience.
Its rooms and suites are designed to offer comfort and sophistication, with a focus on personalized service.
The hotel boasts cutting-edge amenities, including exceptional dining, wellness facilities, and event spaces.
Guests can expect a curated experience that reflects the essence of modern luxury in the heart of Dubai.
The Lana also stands out for its panoramic views of the Dubai skyline and the serene waters of the Arabian Gulf.
Located close to iconic landmarks, it is a prime destination for both leisure and business travelers seeking high-end experiences.

Culture + Values

A renowned hospitality destination blends modernity with classic elegance in its refined approach.
They are dedicated to creating a space of understated luxury where guests feel at home.
They focus on personalized service and attention to detail to ensure every experience exceeds expectations.
They value excellence, sophistication, and innovation, offering exceptional experiences in every aspect of the stay.
They are committed to craftsmanship and impeccable service.

Environment + Sustainability

Net-zero by 2030

Sustainability Goal

Aim to achieve net-zero carbon emissions by the year 2030.

Dedicated to minimizing environmental impact and embracing sustainability in every aspect of operations.
Commitment includes energy efficiency, water conservation, and waste reduction strategies.
Focus on sourcing local and sustainable products whenever possible.
Implementation of green technologies and eco-friendly building practices.
Continuous monitoring and assessment of environmental performance to ensure ongoing improvement.

Inclusion & Diversity

Articles

The Lana now open (Dorchester press release)

The Lana introduces a discovery tour of legendary architects

Inside Dorchester Collection’s new luxury Lana hotel in Dubai (NY Post review)

Reddit review: user stays in Lana Suite