Housekeeper

Description

Hillwood Properties is looking to hire a Housekeeper to maintain one of our multifamily properties. This individual will be responsible for efficiently cleaning the apartment community’s common areas and vacant apartments.

• Remove trash and debris from vacant units and dispose of properly.
• Respond to after-hours requests or emergencies when scheduled or on-call.
• Complies with all policies and procedures outlined in the Operations Manual.
• Clean and maintain all common areas of the property, including the leasing office, clubhouse, fitness center, hallways, stairwells, elevators, and restrooms.
• Work collaboratively and respectfully with maintenance, leasing, and management staff to uphold community standards.
• Assist with set-up, clean-up, and support during resident events or functions.
• Maintain a professional appearance and demeanor with residents, prospective residents, co-workers, vendors, etc. while wearing the company-issued uniform and ID badge.
• Maintain cleanliness and organization of the maintenance shop, storage areas, and janitorial closets.
• Assist the maintenance team with make-ready tasks and upkeep of apartment units as needed.
• Provide excellent customer service by being courteous, helpful, and responsive to residents and guests.
• Track and organize cleaning supply inventory; notify supervisor when reordering is needed.
• Follow all company safety procedures, including proper use of cleaning agents and personal protective equipment.
• Adheres to OSHA safety standards that are applicable for the safe performance of job.
• Clean and prepare vacant apartments for new resident move-ins according to quality standards.
• Ensure all cleaning practices meet safety, sanitation, and property appearance standards.
• Report any observed maintenance issues (e.g., leaks, damage, or safety hazards) to the Maintenance Supervisor or Property Manager promptly.
• May work overtime, weekend, holiday and evening work as required.
• Deliver resident notices (e.g., inspection notices, community updates) to units as required.

Requirements

• Bilingual (English/Spanish) abilities are a plus but not required.
• Familiarity with OSHA safety regulations and proper use of cleaning chemicals and PPE preferred.
• Basic knowledge of general maintenance support tasks (trash removal, restocking supplies, etc.) is beneficial.
• Ability to adapt to changing schedules or priorities with a positive attitude.
• Experience working in a multifamily residential, hospitality, or property management environment is a plus.
• Must be prompt, on time to work and have good, regular attendance.
• Must have a mode of communication in which to be contacted at home and to respond in case of emergency.
• Strong organizational skills, including maintaining inventory of cleaning supplies.
• Average communication skills in English to understand and follow directions effectively.
• Previous experience in general housekeeping, janitorial work, or commercial/residential cleaning preferred.
• Ability to use basic cleaning equipment such as vacuums, mops, floor buffers, and carpet cleaners.
• Frequent walking, bending, stooping, squatting, kneeling, climbing on stairs, sitting, lifting, and carrying items weighing 20 lbs. or less.
• Understanding of basic safety and sanitation practices.
• High school diploma or equivalent preferred.
• Ability to prioritize tasks and manage time efficiently.
• Ability to work independently and as part of a team.
• Wears company uniform with photo I.D. badge during work hours.
• Ability to interact professionally and respectfully with residents, team members, and vendors.
• Strong attention to detail and thoroughness in completing work tasks.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance