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Member Retention Specialist
Base Power Company
Drive member retention, prevent churn, manage renewals and win‑back campaigns.
6 days ago ago
Junior (1-3 years)
Full Time
Austin, TX
Onsite
Company Size
51 Employees
Service Specialisms
Battery backup systems
Retail energy provision
Installation services
Grid integration
Service & maintenance
Solar integration
Sector Specialisms
Energy
Residential
Utilities
Role
Description
renewals
escalations
onboarding
churn prevention
win-back
retention
Requirements
tech savvy
escalations
writing
customer success
empathetic
fast‑paced
Benefits
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
Culture + Values
Environment + Sustainability
2050
Net Zero Emissions Target
The company aims to achieve net zero emissions by this year, aligning with global climate goals and demonstrating a commitment to environmental sustainability.
Inclusion & Diversity
Articles
Careers – Field Team
Help Center – How is Base different from other Retail Energy Providers?
Reserve Battery & Contact Info
