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Business & Project Support Officer
Venesky Brown
Development and management of business cases and projects within a public sector organization, utilizing project management methodologies, the Five Case Model for business cases, and the NI Better Business Case approach.
20d ago
£20.44
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Contractor
Belfast, Northern Ireland, United Kingdom
Hybrid
Company Size
400 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Design
Technical Services
Turnkey
Sector Specialisms
Admin & Customer Services
Corporate & Professional Services
Engineering & Construction
Information Technology & Digital
Transport
Industrial
Role
What you would be doing
project management methodology
sharepoint management
governance review
business case development
post-project evaluations
liaise with teams
- Ensure appropriate budget is aligned to individual business cases in collaboration with Senior Management and the Head of Department and that all spend is profiled effectively over the period of any contract. Using the Asset and Services Management Information System to monitor all project spend, produce stakeholder(s) reports and complete ongoing governance review vs project plan delivery until project completion.
- Manage the transition from a new project to in-life operational asset and services delivery using recognised project management methodology.
- Deliver project research support and carry out the relevant background knowledge research and benchmarking required for future Assets and Services to be delivered.
- Assist the Service Support Centre Business Manager and wider Service Support Centre in the development and implementation of policies, procedures and guidance and the delivery of Service Support Centre business plans.
- Ensure management of the governance life-cycle, ensuring full and proper closure of all business cases and projects when delivery has been completed.
- Responsibility for handling sensitive personal data and ensuring that the requirements of the General Data Protection Regulation (GDPR) are met.
- Recording and reporting of fraud or potential fraud in line with Policy to ensure compliance with National Fraud Initiative.
- Assist in the management of the Sharepoint site, ensure it is functioning correctly and where necessary identify issues and liaise internally or externally as required to resolve.
- Support the work of internal and external audit, ensuring the accurate and timely provision of information as requested.
- Develop and agree individual Terms of Reference (ToR) for each project to be brought through the planned Business Case Delivery stages by developing a range of roles/responsibilities for the entire project and each individual member of the project team.
- Assign and manage resource and stakeholders for the projects to be delivered within each Financial Year including all scheduling for projects to be delivered using project management methodologies such as creating and maintaining action logs, project risk and issue logs when applicable.
- Develop and deliver in house guidance and local induction on the development of business cases to relevant staff both internal and external to the Service Support Centre, ensuring consistency and corporate alignment across all documents.
- Lead all project working groups; responsible for initiating, agreeing and obtaining the approvals for the PID and Terms of Reference and managing the working group through to final version business case sign off.
- Deliver a structured approach to prioritising and planning of all Asset and Services projects to be delivered within each Financial Year and across multi-year cycles e.g. 5 years/10 years, working with key stakeholders and senior management to ensure alignment with the Corporate and Financial Plans.
- Provide expert advice and guidance to peers and senior management on all post-project evaluations (PPE’s) in line with financial regulations, policies and procedures within relevant timescales, including managing their preparation.
- Provide expert advice and guidance to the working group(s) on how the business case should be developed in adherence to the Five Case Model from the HM Treasury Business Case Guidance and its adoption as the NI Better Business Case from the Department of Finance (DoF).
- Carry out critical evaluation of all projects using the Post Project Evaluations (PPEs) process aligned to business case approvals, ensuring any learning is incorporated into new projects.
- Ensure all relevant internal and external stakeholders are kept updated on priority projects being delivered within the Financial Year; working with the relevant Departments and stakeholders to develop and scope projects.
- Actively participate in the Central Adjudication Group (CAG) provision to ensure Commercial Case approaches are effectively assessed and the correct procurement processes are delivered in line with Business Case requirements.
- Develop and agree individual Project Initiation Documents (PIDs) for project to be delivered within the Financial Year including a full project brief.
- Facilitate regular meetings with relevant stakeholders to ensure successful project delivery; proactively identify manage & resolve project issues/risks and monitor all projects being delivered, escalating delays and slippage to the relevant Stakeholders and senior management when applicable.
- To ensure the effective maintenance of an assurance & accountability framework for projects and business cases, utilising SharePoint as an information recording, and management system.
- Responsible for ensuring each business case provides a sound basis to support accurate decision-making through effective information management; including the use of historical/current delivery plans, previous business cases, proposed procurement and delivery timelines, detailed finance/budgetary information & recommendations and project & contract management planning.
- To lead and assist with the implementation of internal and external audit recommendations.
- Maintaining the records management framework of Service Support Centre records including electronic and manual retention and disposal in line with GDPR and Record Retention Policies.
- Act as the liaison and support for Economic Advisory and Finance teams to determine whole life costs with associated discounted cash flow / net present value calculations and affordability analysis for inclusion in option appraisals within the business case(s).
- Liaise with the Economic Advisor to ensure strategic alignment of business cases with those from across other parts of the Organisation.
- Responsible for ensuring each business case developed fully supports the identified need, detailing why the project(s) is required; how it meets corporate strategy, objectives, values and policy; why there is a business need; how it meets legislative and value for money requirements; how it improves the wider Northern Ireland public.
- Lead on delivery of alternative options using challenge techniques to encourage open, respectful debate within all working groups, ensuring that all members views’ and perspectives are considered in reaching consensus and translating that consensus into a suitable narrative for the business case.
- Responsible for ensuring the completion of a Full Business Case or addendum to support any deviations from approvals as a result of the procurement exercise and managing subsequent queries through to approval.
- Advise management, as required, on applicable legislation, guidance, policies and processes.
- Ensure the accurate and timely provision of relevant information for external release, as requested under Freedom of Information, Assembly Questions and by Legal Representatives and Statutory Bodies.
- Deliver business case project priorities aligned to the agreed prioritisation and planning based on available budget and corporate outcomes.
- Provide full costing information and discounted cash flow / net present value calculations and affordability analysis for inclusion in option appraisals within all business case(s) and executive summaries.
- To maintain and enhance corporate governance, by ensuring high standards of administration, probity and control.
What you bring
driving licence
personal transport
2+ years experience
3+ years experience
hnd
degree
- Applicants must have a valid driving licence and a car available for official business use, or access to a form of personal transport that will enable you to meet the requirements of the post in full.
- Have a minimum 2 years relevant experience of the development of business cases through their lifecycle, within or supporting a large organisation.
- Have a minimum 3 years relevant experience of the development of business cases through their lifecycle, within or supporting a large organisation.
- Possess at least a HND or equivalent qualification* in a relevant discipline e.g. business management, improvement, business studies, finance AND
- Possess a degree or equivalent qualification* in a relevant discipline e.g. business management, improvement, business studies, finance AND
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- handling sensitive personal data as required, ensuring gdpr compliance, and maintaining the records management framework for service support centre records
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Company
Overview
£68 million
Annual Revenue
Revenue generated by September 2023.
2019–2023
Framework Appointment
Years active in NHS and Crown Commercial Service frameworks.
5% Club Member
Apprenticeship Commitment
Committed to fostering emerging talent in construction staffing.
- Grew from a single office to nationwide coverage via hubs in Edinburgh, Milton Keynes & Birmingham.
- Delivers bespoke recruitment for major public-private projects—from energy and rail to higher education and digital transformation.
- Team expertise spans Construction, Engineering, IT & Digital, Professional Services and Public Sector frameworks.
- Staff volunteered with Cross Tay Link Road project to aid school grounds restoration.
- Manage activities under control in accordance with sustainable development principles.
- Raise sustainability awareness among staff, visitors, candidates, and customers.
- Provide sustainability training and encourage sustainable practices at work, home, and in the community.
- Policy objective: Reduce paper usage and aim for a paperless office.
- Policy objective: Promote recycling by reducing non-recyclable item use and encourage reusable bags and coffee cups.
- Policy objective: Reduce office energy consumption.
- Policy objective: Decrease dishwasher usage and select more efficient programs.
- Operate a paperless office with cloud-based software to minimize printing.
- Maintain dedicated recycling facilities on-site.
- Encourage eco-friendly commuting: cycling, walking, public transport, car-sharing, participation in cycle-to-work schemes, and hybrid pool cars.
9% Emissions Increase
GHG Emissions Rise
Despite higher business growth, Scope 1 and 2 emissions increased by 9% year-on-year in 2023, demonstrating improved emissions efficiency.
60% Emission Reduction
Scope 1 & 2 Target
Aims to reduce Scope 1 and 2 greenhouse gas emissions by 60% by 2030, marking a significant step toward sustainability goals.
Net Zero by 2045
Comprehensive Climate Goal
A commitment to achieving Net Zero across all scopes (1, 2, and 3) by 2045, reflecting a long-term vision for climate neutrality.
2022 GHG Baselining
Carbon Accounting Start
Established a baseline for greenhouse gas emissions in calendar year 2022, providing a foundation for future reporting and reductions.
- Target: reduce Scope 1 & 2 emissions by 60% by 2030.
- 2023 emissions increased 9% year-on-year despite higher business growth, showing improved emissions efficiency.
- 2024 board objectives: reduce air travel; book low-carbon hotels; improve HSE opportunity management.
- Initiatives in progress or planned: workforce/stakeholder carbon awareness; carbon-expert staff; quantify commuting/home-working Scope 3 emissions via staff surveys; internal environmental challenges; engage suppliers/clients on carbon targets; encourage staff EV adoption via grants.
- Offsetting is only used after exhausting direct reduction and efficiency measures.
- Sustainability Policy commits to efficient resource use, minimising waste, water, and energy, preventing pollution.
- Annual objectives: paper reduction; recycling; energy reduction; water usage reduction.
- Office measures: paperless/cloud-based systems; on-site recycling; reusable bags; cycling/walking/public transport incentives; hybrid pool cars.
- Carbon Reduction Plan aligned to PPN 06/21, GHG Protocol and SECR standards: reported Scope 1, 2 and subset of Scope 3 emissions.
Annual Statement Approved April 2025
Modern Slavery Reporting
The company's modern slavery statement was last reviewed and approved by the Board in April 2025.
Comprehensive Annual Training
Employee Education
All employees receive comprehensive modern slavery training on an annual basis, with content refreshed yearly.
- Zero‑tolerance approach to modern slavery and human trafficking, across operations and supply chains.
- Modern Slavery KPI tracking: number of audits/spot checks; supplier compliance rates; employee training completion; incident reporting and resolution.
- Supplier due diligence includes requiring evidence of commitment to anti‑slavery policies; audits, spot checks and contractual clauses in place.
- Whistle‑blowing mechanism for confidential reporting of modern slavery concerns.
- Engagement with industry groups (e.g., GLAA Construction Protocol, Supply Chain Sustainability School) on ethical labour practices.
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