Senior Key Account Manager

Description

• Work closely with the SHEQ team to ensure staff training, competency management, and adherence to best practices.
• Regularly assess and report on operational performance and sales activities, identifying opportunities for continuous improvement.
• Collaborate with the Business Unit Lead to maintain smooth operations, structured communication, and a high-performance culture.
• Mentor and support Key Account Managers, ensuring their professional development and effectiveness in managing key accounts.
• Provide leadership in operational planning and scheduling, ensuring efficiency and high-quality service delivery.
• Ensure the comprehensive recording of all incidents and accidents, following company procedures.
• Lead strategic account management, ensuring the fulfilment of contractual obligations while exceeding client expectations.
• Actively participate in client meetings and business development discussions, ensuring alignment with company objectives.
• Develop and implement strategic initiatives to strengthen relationships, improve service delivery, and expand the company’s market presence.
• Participate in operations meetings, contributing strategic insights to drive business growth and performance.
• Oversee the profitability and financial health of key accounts, managing budgets and ensuring targets are met.
• Manage and oversee on-site teams, ensuring compliance with health and safety regulations.
• Drive additional sales growth by working closely with Key Account Managers to identify and secure new business opportunities within existing and potential client bases.
• Assist in coordinating and facilitating internal and external audits, ensuring compliance with Legionella Control Association standards and industry regulations.
• Chair and lead sales meetings and operational meetings, driving discussions, setting clear objectives, and ensuring follow-through on action points.

Requirements

• Proven ability to lead, mentor, and develop account management teams.
• Excellent client relationship management skills with the ability to negotiate and influence at all levels.
• Strong track record in driving sales growth and identifying new business opportunities.
• Extensive experience in water hygiene account management, with a strong understanding of industry regulations and best practices.
• Experience in assisting with internal and external audits related to Legionella compliance.
• Experience in chairing and leading meetings, ensuring structured discussions and clear action planning.
• Effective communicator with exceptional organizational and leadership abilities.
• Strong operational and project management skills, ensuring smooth execution of client contracts.
• Deep understanding of health and safety regulations within the water hygiene industry.
• Financial acumen, including budget management and P&L oversight.

Benefits

• Gym/lifestyle discounts
• Salary Up to £45,000 plus car allowance
• Wellbeing ambassadors – network of internal mental health first aiders
• Bereavement counselling
• Smart Health/digital GP service
• Salary sacrifice for purchase of electric vehicles
• Cycle to work scheme.
• Permanent additional day’ annual leave for 5, 10 & 15 years – MSS
• Life assurance – 3 x annual salary payment for death in service
• For the year only – additional day’ annual leave for 10, 20, 30, 40 & 50 years - RSK

Training + Development

Interview process

Visa Sponsorship

Security clearance