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Leasing Consultant
Afton Properties
Leasing Consultant responsible for touring, leasing, and resident services at a 166‑unit property.
5d ago
$21 - $23
Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Redlands, CA
Onsite
Company Size
64 Employees
Service Specialisms
Property Management
Construction Services
Project Management
Design
Real Estate Development
Consulting
Sector Specialisms
Multifamily
Residential
Role
What you would be doing
lease negotiation
tenant relations
yardi management
property tours
unit inspection
marketing ads
- Negotiating Leasing Terms: Negotiate leasing terms and conditions with potential residents, closing deals and ensuring a smooth move-in process.
- Responding to Tenant Inquiries: Respond to tenant inquiries, resolve any maintenance issues, and maintain superior customer service to meet company standards.
- Professional Representation: Represent the company in a professional manner at all times and assist in implementing marketing programs assigned by the manager.
- Show Properties: Schedule and conduct tours of available units, highlighting the property's positive aspects and answering any questions potential residents may have.
- Market Knowledge: Stay knowledgeable of local market trends and the property's competitors, providing information on all aspects of the property, such as expansion, zoning, crime, etc.
- Advertising Available Units: Use a variety of media and promotional materials to advertise available units and attract new residents.
- Maintaining Accurate Records: Keep accurate records of all units and their availability using Yardi and the CRM system, updating information as needed.
- Maintaining Property Presentation: Ensure the leasing office, tour path, vacant apartments, amenities, and the overall curb appeal of the community are impeccably clean, and notify the appropriate staff if any issues are identified.
- Processing Rentals: Pre-qualify potential residents, process rental applications, and verify personal references. Use Yardi and a CRM system to track information and ensure files are complete before closing.
- Inspecting Units: Inspect all apartment homes to ensure they are ready for move-in according to company standards prior to the move-in date.
- Preparing Leasing Paperwork: Accurately prepare and be thoroughly knowledgeable with all leasing-related paperwork, from the application process through move-out. This includes processing housing applications, preparing move-in information, lease files, renewal letters, and renewal leases, completing brochures, completing move-out requests, and any other forms utilized as they relate to leasing and resident relations.
What you bring
leasing
customer service
excel
driver's license
virtual touring
yardi
- Spanish and English preferred.
- Prior leasing skills are required.
- Customer Services Experience.
- Basic computer knowledge - Internet, Excel, Outlook, Word, OneDrive.
- A valid driver's license.
- Knowledge of Virtual touring and in-person touring.
- Knowledge of Yardi and Rent Cafe is a plus.
- Paid Vacation.
- 20% Rental Discount: Eligible to qualified full-time employees after 6 months of employment.
- $21.00 - $23.00 an hour based on experience
- Medical, Dental, and Vision options with Employer Contribution.
- Monthly Bonuses: Our competitive bonus structure is designed to reward exceptional leasing performance, recognizing your dedication as a leasing consultant. As the frontline representative and the initial point of contact, you play a pivotal role in our success. Eligible team members can earn between $4,000 and $8,000 in annual bonuses, reflecting their outstanding contributions. While bonuses are based on performance and not guaranteed, we aim to celebrate and support your achievements, offering you the opportunity to excel and thrive in your role.
- Paid Holidays: New Year's Day, MLK Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day and the day after, Christmas Eve, Christmas Day and flexible Birthday Holiday.
- 401K + Matching: Eligible after 30 days of employment.
- Paid Sick Leave: 56 hours of sick leave.
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Interview process
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Company
Overview
$132M
Property Purchase
Purchase of a large mixed-income apartment community in Lancaster.
800 Units
Community Size
Single mixed-income apartment community in Lancaster.
$71M
Property Acquisition
Acquisition of a significant multifamily property in Manchester, CT.
2016
Year Founded
Launched with a clear mission: acquire and operate apartment communities with a human-centered approach.
- Portfolio spans Southern California markets and eastward into states like Connecticut, Georgia, and New Jersey.
- Typically develop garden-style and mid-rise apartment complexes with fitness centers, pools, clubhouses, and family-oriented amenities.
- Specialize in residential multifamily asset acquisition, hands-on property management, and value-add repositioning.
- Operate in markets from Corona and Oceanside to Savannah and West Long Branch.
- Each acquisition is backed by strategic financing, often partnering with Fannie Mae and Freddie Mac.
- Strong internal narrative emphasizes servicing people over properties, ensuring consistent and sustainable community growth.
- We take it personally
- No cutting corners
- This is a people company
- Quality takes time
- Powered by people, for people
- Prioritizes creating healthy and safe living environments for tenants.
- Communities actively implement and promote sustainable practices, including energy efficiency and waste reduction.
- Aim for long-term, sustainable growth as part of their strategic vision.
30 Days
Eligibility for 401 K
Employees are eligible for a 401 K plan after 30 days of employment.
20%
Rental Discount
After 6 months of employment, employees receive a 20% rental discount.
- Committed to providing an environment of safety and mutual respect for all staff members.
- Employment decisions based on qualifications, merit, and business needs—not legally protected characteristics including gender.
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