Technical Support Engineer/Specialist Intern - Summer 2026

Description

• Provide phone and email support for common issues with Low Voltage (LV) Variable Frequency Drives (VFDs), including setup, troubleshooting, and warranty checks.
• Log all support cases in Salesforce with clear and complete notes.
• Identify problems and work with other teams to find effective solutions and improve customer satisfaction. Share product quality concerns with the Quality team.
• Effectively organize and prioritize tasks to meet deadlines.
• Manage warranty cases while balancing customer needs and cost control. Approve service work by authorized contractors across North America and support out-of-warranty repairs.
• Stay updated on product changes and maintain strong technical skills in Drive repair and troubleshooting.
• Exhibit the capability to manage several tasks at once while maintaining high standards of quality.
• Collaborate with team members to convey ideas, share information, and provide updates on project progress.

Requirements

• Intern must have reliable transportation to and from the worksite.
• Utilize critical thinking skills to analyze complex situations and develop strategic solutions.
• Pursuing a Bachelor’s degree in an engineering discipline at an accredited university in the United States.
• Must be legally authorized to work in the United States without company sponsorship now and in the future.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance