Head of Quality

Description

• Lead and develop quality teams based in China and Mexico; hire overseas counterparts as needed
• Build documentation systems for quality records, certifications, and compliance requirements
• Prepare quality function for public company scrutiny including audit readiness and compliance frameworks
• Establish testing and validation protocols for new products and manufacturing processes
• Build and lead the quality organization from current state to world-class, IPO-ready function
• Partner with Product Operations, Engineering, and Manufacturing teams to design quality into products from inception
• Manage quality operations across contract manufacturers in China and Mexico at scale
• Establish quality standards, inspection protocols, and acceptance criteria for each product category
• Implement data-driven quality metrics and reporting systems to track performance across all manufacturing partners
• Drive cost of quality improvements while maintaining or improving defect rates
• Develop and implement quality management systems across three distinct product lines: switchboards, transformers, and modular data centers
• Manage non-conformance issues, root cause analysis, and corrective/preventive actions (CAPA) processes
• Travel frequently to manufacturing sites to conduct audits, resolve issues, and build manufacturer relationships
• Create supplier quality programs including audits, corrective actions, and continuous improvement initiatives

Requirements

• Proven experience managing quality at scale across contract manufacturers (not just in-house manufacturing)
• Comfortable with up to 50% international travel, primarily to China and Mexico
• Strong understanding of quality management systems (ISO 9001, Six Sigma, Lean, etc.)
• Experience managing quality across multiple product lines simultaneously
• Bachelor's degree in Engineering, Quality Management, or related technical field
• Experience leading and developing quality teams, including international teams
• Experience with transformers, switchboards, or data center infrastructure
• Certifications such as Six Sigma Black Belt, CQE (Certified Quality Engineer), or CQM (Certified Quality Manager)
• Mandarin or Spanish language skills
• Excellent cross-functional collaboration skills with Engineering, Operations, and Supply Chain
• Experience implementing quality systems for companies scaling 3-5x in short timeframes
• 10+ years of quality management experience with at least 5 years in leadership roles
• Ability to work directly with contract manufacturers and drive accountability
• Background in both hardware manufacturing and modular/portable infrastructure
• Track record building quality organizations from early stage to mature operations
• Experience preparing quality functions for IPO or audit readiness
• Startup or high-growth company experience combined with contract manufacturing background
• Deep expertise in quality systems for electrical equipment, power infrastructure, or similar industrial products
• Strong problem-solving skills with data-driven approach to quality improvement
• Fluency in quality tools: FMEA, control plans, inspection planning, statistical process control

Benefits

• Commuter benefits
• FSA/HSA options
• Parental leave
• 401(k) with 4% employer match
• Unlimited PTO
• Monthly team onsites across all offices
• Significant equity in a profitable, IPO-bound company
• Subsidized health, dental, and vision insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance