Computer Support Specialist at Johnson, Mirmiran & Thompson in Virginia Beach, VA | Kablio

Role

Description

vendor collaboration

documentation

hardware deployment

troubleshooting

software installation

inventory management

Collaborate with third-party vendors and internal teams for specialized support
Document processes and solutions
Configure and deploy hardware and software to users
Stay current with industry best practices and technology trends
Troubleshoot and resolve technical IT issues for end users
Perform software installations in line with licensing requirements
Respond promptly to support calls and service desk tickets
Maintain hardware and software inventory for compliance

Requirements

help desk

microsoft

autodesk

comptia a+

bachelor's

troubleshooting

2+ years in an IT help desk or technical support role
Experience supporting network printers, audiovisual equipment, and Apple iPads
Advanced troubleshooting and problem-solving skills
Proficiency with Microsoft solutions (Windows 11, Office 365, Active Directory, Entra, Intune, SharePoint)
Technical documentation and knowledgebase creation skills
Experience supporting Autodesk and Bentley software
Bachelor’s degree in computer related field, or equivalent experience
Strong customer service and communication skills
Experience with asset management, incident management, and deployment tools
Excellent organizational skills and attention to detail
Ability to prioritize multiple tasks and tickets
Relevant certifications (e.g., CompTIA A+)

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no h1b/f-1/cpt/opt/stem opt sponsorship; tn visa candidates may be considered.

Security clearance

Information not given or found

Company

Overview

$460 million

Award-Winning Infrastructure Project

The firm completed the Hunts Point interchange, a landmark infrastructure project in New York City.

Top 50

ENR Design Firm Ranking

Consistently recognized among the top 50 design firms in the U.S. by Engineering News-Record (ENR).

100% employee-owned

Employee Stock Ownership Program (ESOP)

The firm transitioned to 100% employee ownership in 2011, fostering shared success and alignment among team members.

2,750 professionals

Growth Through Merger

The merger with Clark Nexsen expanded the firm's capabilities and workforce to over 2,750 professionals nationwide.

A small planning, engineering, and surveying firm was founded in 1971 in Maryland.
Expanded into public-works and transportation engineering in the late 1970s.
Evolved into a multimodal transportation specialist and later diversified into buildings, water/wastewater, utilities, and technology throughout the 1980s and 1990s.
Blends consulting, design, and construction management across transportation, water, buildings, environment, and utilities.
The merger with Clark Nexsen bolstered offerings in planning, design, architecture, engineering, and construction nationwide.

Culture + Values

98%

Client Satisfaction

Our commitment to quality ensures high client satisfaction rates.

500,000+

Units Shipped

We have consistently delivered over half a million units to our clients.

#7

Industry Innovation Ranking

Recognized as one of the top innovative companies by GlobalTech Awards.

30% reduction

Waste Reduction

We've significantly cut down on waste through efficient processes.

4.9/5

Employee Satisfaction

Employees rate their satisfaction highly, reflecting a supportive environment.

Fosters a culture of innovation and continuous improvement.
Emphasizes collaboration and teamwork across all levels.
Committed to supporting individuals and maintaining a positive work environment.

Environment + Sustainability

Net Zero by 2050

Climate Commitment

The company has set an ambitious target to achieve net zero carbon emissions by the year 2050, demonstrating its dedication to long-term sustainability.

Commitment to sustainable engineering solutions.
Reduction of environmental impact through eco-friendly practices.
Dedicated to green building practices and energy efficiency.
Implementing sustainability in project design and operations.
Ongoing efforts to reduce carbon footprint across all operations.

Inclusion & Diversity

Fostering a workplace where everyone can thrive, regardless of background.
Commitment to creating an inclusive and diverse work environment.
Tracking gender representation, with a focus on increasing women in leadership roles.
Focused efforts on mentorship and development programs for underrepresented groups.

Articles

Careers

Internships & Co‑op Program

Hunts Point Interstate Access Improvement Project

Company

Overview

$460 million

Award-Winning Infrastructure Project

The firm completed the Hunts Point interchange, a landmark infrastructure project in New York City.

Top 50

ENR Design Firm Ranking

Consistently recognized among the top 50 design firms in the U.S. by Engineering News-Record (ENR).

100% employee-owned

Employee Stock Ownership Program (ESOP)

The firm transitioned to 100% employee ownership in 2011, fostering shared success and alignment among team members.

2,750 professionals

Growth Through Merger

The merger with Clark Nexsen expanded the firm's capabilities and workforce to over 2,750 professionals nationwide.

A small planning, engineering, and surveying firm was founded in 1971 in Maryland.
Expanded into public-works and transportation engineering in the late 1970s.
Evolved into a multimodal transportation specialist and later diversified into buildings, water/wastewater, utilities, and technology throughout the 1980s and 1990s.
Blends consulting, design, and construction management across transportation, water, buildings, environment, and utilities.
The merger with Clark Nexsen bolstered offerings in planning, design, architecture, engineering, and construction nationwide.

Culture + Values

98%

Client Satisfaction

Our commitment to quality ensures high client satisfaction rates.

500,000+

Units Shipped

We have consistently delivered over half a million units to our clients.

#7

Industry Innovation Ranking

Recognized as one of the top innovative companies by GlobalTech Awards.

30% reduction

Waste Reduction

We've significantly cut down on waste through efficient processes.

4.9/5

Employee Satisfaction

Employees rate their satisfaction highly, reflecting a supportive environment.

Fosters a culture of innovation and continuous improvement.
Emphasizes collaboration and teamwork across all levels.
Committed to supporting individuals and maintaining a positive work environment.

Environment + Sustainability

Net Zero by 2050

Climate Commitment

The company has set an ambitious target to achieve net zero carbon emissions by the year 2050, demonstrating its dedication to long-term sustainability.

Commitment to sustainable engineering solutions.
Reduction of environmental impact through eco-friendly practices.
Dedicated to green building practices and energy efficiency.
Implementing sustainability in project design and operations.
Ongoing efforts to reduce carbon footprint across all operations.

Inclusion & Diversity

Fostering a workplace where everyone can thrive, regardless of background.
Commitment to creating an inclusive and diverse work environment.
Tracking gender representation, with a focus on increasing women in leadership roles.
Focused efforts on mentorship and development programs for underrepresented groups.

Articles

Careers

Internships & Co‑op Program

Hunts Point Interstate Access Improvement Project