Future Builders RCG Program - Process Excellence Group

Company logo
Lennar
A homebuilder focused on delivering affordable, quality homes across the U.S.
Entry-level Process Analyst creating SOPs and process documentation for Lennar.
21 days ago ago
Entry-level
Full Time
Miami, FL
Onsite
Company Size
13,500 Employees
Service Specialisms
Homebuilding
Mortgage Financing
Closing Services
Property Development
Design
Project Management
Construction Services
Customer Care
Sector Specialisms
Residential
Commercial
Homebuilding
Multifamily
Mortgage Financing
Title Insurance
Real Estate Settlement
Land Development
Role
What you would be doing
process mapping
documentation review
version control
stakeholder interviews
sop development
process observation
  • Create and maintain detailed process flow diagrams using tools such as Miro or Visio.
  • Collaborate with cross-functional teams to validate and review process documentation to ensure accuracy and completeness.
  • Facilitate updates and revisions to documentation as processes evolve over time.
  • Ensure documentation is well-organized, version-controlled, and easily accessible to stakeholders.
  • Shadow teams during operations to observe and understand work processes, workflows, dependencies, and bottlenecks.
  • Develop SOPs, work instructions, and procedural documentation that align with organizational standards and best practices.
  • Conduct interviews and workshops with stakeholders, SMEs, and process owners to gather detailed information on existing workflows and processes.
  • Synthesize complex information into clear, concise documentation, including SOPs, process maps, and supporting documentation.
What you bring
customer service
process mapping
metrics analysis
bachelor's
microsoft office
project management
  • Excellent interpersonal and customer service skills
  • Proficiency in process mapping and documentation frameworks
  • Experience compiling and analyzing metrics to identify trends and efficiencies
  • Working towards a bachelor’s degree in industrial engineering, operations, business, or a related field (preferred)
  • Ability to work with various technologies and develop skills for new tools, platforms, and digital workflows
  • Excellent ability to manage multiple projects at a time
  • Experience in planning and managing projects
  • Current senior graduating from a 4-year college or University by June (preferred)
  • Excellent time management skills with a proven ability to meet deadlines
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills
  • Must be authorized to work in the United States without needing employment-based visa sponsorship now or in the future. Lennar will not sponsor applicants for U.S. work visa status for this opportunity (No Sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J1, OPT, CPT, or any other employment-based visa)
  • Proficient with Microsoft Office Suite or related software
  • Excellent organizational skills and attention to detail
Benefits
  • Associate Home Purchase Program
  • Comprehensive medical, dental, and vision benefits
  • If enrolled in a Lennar medical plan, you can earn additional money in well-being rewards for a variety of wellness activities.
  • Paid maternity & bonding leave
  • Flexible Spending Accounts, Health Savings Accounts, Health Reimbursement Accounts, and Commuter Savings Accounts
  • Associate Discount Program through Perks at Work
  • Open to engagement in personal or professional development through learning opportunities (e.g., certifications, courses, professional networks)
  • Lennar Education Assistance Program (LEAP)- Provides Student Loan Repayment Assistance
  • 401(k) savings plan with immediate vesting and 100% company match up to 5% of eligible pay
  • Everyone’s Included Day- We offer one paid day each year to celebrate, engage in, and/or observe a cause that is meaningful to you
  • Vacation – up to 3 weeks of vacation per year Holidays, sick leave, & personal days
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
  • must be authorized to work in the united states without needing employment‑based visa sponsorship now or in the future.
  • lennar will not sponsor any employment‑based visas (e.g., h‑1b, l‑1, tn, opt, cpt, etc.).
Security clearance
Information not given or found
Company
Overview
Largest Homebuilders
Ranking by Size
Consistently ranked as one of the largest homebuilders in the U.S.
21 States
Operational Reach
Operates in 21 states, building homes across a wide range of communities.
  • Known for its focus on affordability and quality.
  • Builds homes in a wide range of communities from first-time homebuyers to luxury estates.
  • Integrates technology into homes, offering smart home solutions for modern living.
  • Notable projects include large-scale suburban communities and mixed-use developments, focusing on sustainability and convenience.
  • History includes several notable acquisitions, expanding its capacity to build homes nationwide.
  • Continues to innovate with a focus on reducing construction costs and increasing home energy efficiency.
  • Specializes in land development, mortgage services, and title insurance, creating a comprehensive approach to homebuilding.
Culture + Values
  • We work to maximize the quality of our building materials, lower costs to deliver greater value, and observe internal quality assurance programs and external third-party inspection processes to guarantee the quality of every new home.
  • We deliver exceptional value through industry-leading incentives. Our simplified homebuying experience offers Everything’s Included® at the best value, a Lennar Account to manage your home, and our family companies handle mortgage, title and insurance needs to ensure a smooth closing.
  • We hold the highest level of integrity for our customers, associates, shareholders, trade partners, community, and environment. We are committed to doing the right thing for the right reason, being an innovator, and constantly focused on improving the quality of our homes.
Environment + Sustainability
$30M Savings
Geothermal Energy Savings
Projecting savings for homeowners over two decades in a Colorado pilot.
25% Water Cut
Greywater Reuse Reduction
Reducing indoor water use with residential greywater systems.
  • Targeting net-zero carbon emissions across operations and communities by 2035.
  • Investing in large-scale 3D-printed homes via ICON to reduce waste and enhance resilience in home construction.
  • Piloting battery-powered home energy backup systems in Texas, offering outage protection and grid stability.
Inclusion & Diversity
~30%
Women in Leadership Roles
Approximately 30% of leadership roles are held by women.
45% women / 55% men
Gender Split Among Associates
Associates are split approximately 45% women and 55% men.
  • Launched 'Work Where Everyone’s Included™' initiative with an advisory council to embed inclusion across hiring, communities, and career development.
  • Established the Focus Five framework: (1) executive commitment, (2) embedding inclusion in culture, (3) continuous education, (4) developing a diverse leadership pipeline, (5) measuring progress.
  • Created Everyone’s Included Advisory Council to guide inclusion efforts.
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