Workshop Controller
Paragon Banking Group Plc
Lead daily operations and maintenance of a municipal vehicle workshop fleet.
23 days ago ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Northampton, England, United Kingdom
Onsite
Company Size
1,400 Employees
Service Specialisms
Property Development
Real Estate Finance
Residential Mortgages
Buy-to-Let Mortgages
Commercial Mortgages
Savings Accounts
Investment Solutions
Business Banking
Sector Specialisms
Buy-to-Let Mortgages
Consumer Lending
Savings Products
Agriculture
Aviation
Construction
Commercial Lending
Role
What you would be doing
job cards
maintenance repairs
service scheduling
parts management
workshop control
customer service
- To ensure that all job cards have the correct information on them before being issued to the shop floor
- Diagnose and perform maintenance repairs on a varied fleet of vehicles/assets
- To control all holiday, to both control and participate in stand by and weekend working rotas to ensure adequate cover is available at all times
- To ensure any work not completed at the time of the vehicles visit is rebooked into the workshop and any relevant parts are ordered and customers are contacted with new time and date for the work to be carried out
- To ensure paperwork flow from and to multiple departments is both timely and accurate
- To ensure that vehicle maintenance history is checked when raising job cards to ensure warranty and repeat jobs are highlighted to the workshop charge hand/fitters
- To ensure that customer/colleagues are treated in a polite and courteous manner at all times
- To ensure the service schedule is up to date at all times, and to recommend changes to vehicles on the schedule when required
- To ensure at all times ware possible that customer service and service provision is kept to the highest level
- The day to day control of all aspects of a busy municipal workshop including shop floor work loading, service scheduling, quality assurance, work authorisation, close control of systems and the provision of technical advice and assistance, controlling of parts
- To ensure that all paperwork is completed within a reasonable time of a job being completed to a high standard
- To notify the Contract Manager of any urgent issues or other matters which cannot be resolved by the Workshop Controller
- To ensure that all vehicles are scheduled and MOT bookings are in place at least three months in advance
What you bring
hgv license
vehicle management
fleet management
stock control
heavy vehicle
person management
- Hold an HGV License (Category C)
- Strong Person Management Skills
- Experience in Motivating and Organising Staff
- Computer Competent, Operate and manage a Vehicle Management System
- Excellent Customer/Staff Communication Skills and Telephone Manner
- Ability to maintain a varied fleet of both light and heavy vehicles
- Experience in Dealing with Parts Suppliers and Controlling Stock Levels
- Municipal knowledge and experience
- Ability to Complete Accurate and Clear Paperwork to Dead Lines
- Relevant Experience in Heavy Vehicle Workshops and maintenance environments
- Family Friendly policies : We offer enhanced parental pay and paid time off for fertility treatment
- Share Save Scheme: Annually, you have the opportunity to buy shares in Paragon at a discounted rate
- Profit Related Pay: We share some of our annual profit with our eligible employees
- Life Assurance and Personal Accident Cover
- Pension Plan: We contribute up to 10% of your annual salary towards your pension
- Employee Discounts: Enjoy exclusive discounts on entertainment, travel, shopping, motoring and more
- Volunteering Day: Contribute to causes you care about with one volunteering day per year
- Generous Holiday Allowance: 25 days, you also get to enjoy a day off for your birthday, Christmas Eve, and New Year’s Eve. You can also buy or sell up to a week’s leave
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
1985-founded
Year Established
Operates since 1985 as National Home Loans Corporation.
FTSE 250-listed
Market Ranking
A fully integrated specialist bank listed on the FTSE 250.
£15B in loans
Managed Assets
Manages over £15 billion in loans across its lending segments.
£1.3B revenue
Annual Revenue
Reported over £1.3 billion in revenue in 2024.
- Operates through two main segments: mortgage lending (primarily buy‑to‑let) and commercial lending including motor, development, SME and structured finance.
- Has built a strong pipeline in buy‑to‑let and property development finance, recently driving notable loan growth.
- Notable for limited motor finance exposure amidst broader sector risks, highlighting its prudent risk management.
- Strong digital push with initiatives like the Spring savings app and enhanced buy‑to‑let mortgage platforms.
- To work together to ensure good outcomes for all our customers
- To maintain the highest standards and deliver our products and services with care and accuracy
- To be honest and open in everything we do
- To ensure we have fun while achieving success!
- To drive the business forward with determination and to do so with effort and enthusiasm
- To identify and create new business opportunities and apply creative and effective solutions to problems
- To work in harmony and collectively towards the delivery of our overall objective
- To treat people as individuals and listen to their views
48% emissions reduction
Operational Emissions Reduction
Committed to reducing operational market-based emissions by 48% compared to the 2019 baseline by 2024.
95% renewable electricity
Renewable Energy Usage
95% of electricity is sourced from renewable sources, significantly reducing the carbon footprint of operations.
53.4% green lending
Sustainable Mortgage Lending
53.4% of new mortgage lending in 2024 was allocated to EPC-rated A–C properties, promoting energy efficiency.
£300M green funding
Green Homes Initiative Funding
Increased funding to £300 million in 2024 to support green initiatives, fostering sustainable living and energy efficiency.
- Joined Bankers for Net Zero and committed to be net zero across operational footprint by 2030.
- SME division funds green assets including solar panels, wind turbines, EV charging, heat pumps, and energy storage.
- Issued £150 million Tier 2 Green Bond in March 2021 to finance EPC A–B residential real estate.
- No environmental prosecutions or fines to date.
40% Female
Senior Management Target
Aiming for 40% female representation in senior roles by 2025, up from 35% in 2022.
5% Minority
Senior Management Diversity
Targeting at least 5% representation from ethnic minority backgrounds in senior roles by 2027.
- Established EDI Network in 2020 to support diverse talent and build inclusive workforce
- Signed Race at Work Charter principles including board-level commitment and ethnicity data capture
- Accredited Disability Confident employer: inclusive recruitment, interview, adjustments and support
- Launched cross-company mentoring via 30% Club; founding member of Progress Together for socio‑economic diversity
- Published annual Gender Pay Gap Report; no indication of unequal pay in similar roles, but men in higher-paid roles highlighted
- Annual data collection on age, gender, ethnicity, sexual orientation, religion and disability to monitor diversity progress
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio