Manager of Engineering and Technical Skills

Description

We’re hiring a Technical Trainor, titled Manager of Engineering Services & Technical Skills. This individual will build and deliver a hands‑on training program for facilities maintenance teams across Greater Boston/New England. You’ll train engineers and maintenance technicians (pockets of ~10–20 at a time; ~200 annually) through classroom instruction, in‑field coaching, and help shape a future centralized training lab. You’ll customize curriculum to the systems our buildings use (HVAC, boilers/steam, fire safety), conduct facility condition assessments, and collaborate on recruiting and retention strategies for skilled trades.

• Build the program’s strategy: identify gaps, propose improvements, and help plan a central training lab with test equipment/VFDs/heat pumps for scenario‑based training.
• Customize curriculum to equipment actually installed in our New England buildings (e.g., centrifugal chillers, heat pumps, cooling towers), focusing on the proper way to perform tasks (filters, belts, sheave alignment, inspections).
• Conduct Facility Condition Assessments; document findings, recommendations, and improvement plans.
• Coach and train both engineers and technicians in small cohorts (~10–20) and one‑on‑one as needed, rotating across accounts so all teams access the program over the year.
• Partner with Talent Acquisition: assist recruiters with skilled‑trades screening; help shape strategies to attract and retain licensed trades/apprentices.
• Design & deliver technical training on facility systems (AHUs/RTUs/central plants, boilers, steam, fire alarm & sprinkler), including soldering/brazing; combine classroom instruction with hands‑on field work alongside maintenance techs.
• Advance safety culture: model “Safety First” (PJHA, observation process, site guidelines) and embed safety into training content.
• Use data & documentation: maintain training records, specs/instructions, and digital files; draft procedures and technical documentation.

Requirements

• Strong hands‑on technical expertise in HVAC/steam/boilers/fire safety systems; able to demonstrate and explain the “why” behind correct methods (e.g., brazing with nitrogen purge).
• Facility Condition Assessment experience; strong documentation and report writing.
• Safety compliance mindset (PJHA, observations, site policies) and familiarity with RCM/RCA/Lean, predictive technologies, alignment, planning, scheduling.
• Eligibility for a Massachusetts trade license required; Massachusetts HVAC/Refrigeration Journeyperson license strongly preferred.
• Excellent communication, coaching, and collaboration skills; able to build trust with diverse teams
• Computer proficiency (Office suite; ability to record/track training and assessments).
• 5–10+ years in Facilities Maintenance or Maintenance Management (10 years ideal; will consider strong 5+).
• Curriculum/training design know‑how; comfortable teaching groups and individuals; can translate complex technical information into practical steps.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance