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Facility Manager

Newmark

Provides commercial real estate services including leasing, capital markets, property management, and advisory.

Oversee daily facility operations, maintenance, staff, budgets, and client satisfaction.

7d ago

Intermediate (4-7 years), Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years)

Full Time

Baltimore, MD

Onsite

Company Size

5,000 Employees

Service Specialisms

Real Estate Advisory

Property Management

Investment Sales

Valuation & Advisory

Capital Markets

Leasing

Corporate Services

Tenant Representation

Sector Specialisms

Flex Space

Healthcare

Life Science

Technology & Innovation

Industrial & Logistics

Retail

Office

Multifamily

Role

What you would be doing

facilities management

space management

process improvement

maintenance planning

data analysis

vendor management

Manage facilities staff and ensure continuous service to building(s).
Attend and participate in external or in-house activities, meetings, organization, etc., as approved or directed by account management.
Oversee mail room and office services operations, work environment, and space utilization management.
Responsible for identifying and implementing projects on a national or regional scope that will drive process improvement and/or streamline business processes.
Collaborate with client on Green Initiatives.
Administer programs that effectively measure customer satisfaction with internal/external clients and vendors.
Responsible, at all times, for providing staff members, building tenants and client’s with premium customer service.
Work with staff to set and attain meaningful performance and developmental goals. Monitor the progress of staff goals and provide appropriate support. Address issues of unsatisfactory performance efficiently. Maintain effective two-way communications between you and your staff and the client.
Assist in the development of and ensure execution of all maintenance programs relating to the interior and exterior conditions and appearance of the properties, assuring the highest levels of customer satisfaction.
Propose compensation recommendations for direct reports.
Collect and analyze reports addressing operational data. Data may be required to provide accurate and current assessment of facility management objectives to clients and senior management.
Develop and administer the Property Operating Plan and Budget, subject to the approval of the Senior Account Leader.
Participate in the selection of contract services, vendor negotiation of service agreements and day-to-day monitoring of vendor performance, including mail service, reprographics, copier and print services to assure full compliance with standards established within the service agreement.
Ensure that appropriate disciplines and auditing procedures exist and are updated for all functions managed in accordance with company and client policy and operating standards.
Engage in continual communication interaction with the client, building landlord(s) or managing agent(s) relating to the interior and exterior conditions and appearance of the property(ies).

What you bring

bachelor’s

communication

project management

ifma