Field Service Tech II

Description

Performs mechanical repair, process startup and customer training of Andritz supplied equipment located at customer facilities. Provides customer operational and mechanical technical assistance to existing installations. Train new company service technicians. Responsible for in house assembly and repair of new or second hand equipment and rebuilds of customer owned equipment when not performing field service activities.

• Assist and advise spare parts recommendations to customers relative to technical matters and critical on-hand parts.
• Confer with responsible technical personnel on proper implementation of field service activities.
• Assist in the maintenance of all rental / pilot units.
• Manage, as well as, hands-on field service execution of repairs while ensuring a timely flow of information and coordination of work that includes creative thinking.
• Assist in the promotion of spare parts and repair business.
• Make visual inspections with precise hand and finger movements, with reasoning and problem solving ability.
• Perform as required, mechanical service, installation checkout and process startup.
• Assist as needed in test trials (setting up, assisting in running the tests, and cleanup)
• Maintain a professional and courteous manner during the performance of all duties with both internal employees and customers
• Promotes and furthers Andritz’s goals through the development of good customer relationships
• Perform as required, in-house repair work or new equipment assembly
• Maintain a professional and courteous manner during the performance of all duties with both internal employees and customers Promotes and furthers Andritz’s goals through the development of good customer relationships
• Prepare daily and weekly field service reports along with supporting pictures/documents used for billing purposes. Also required for future reference in reviewing historical data specific to the equipment and jobsite conditions
• Execute quality control procedures and inspection on subcontracted and vendor items.
• Assist as required with spare parts, equipment, and repair orders.
• Verification of proper installation of Andritz supplied equipment using safe lifting/rigging practices

Requirements

and recognized professionalism while at site

• Problem solving abilities
• Must be able to climb ladders and maintain balance on catwalks and platforms.
• Must be able to use most hand tools and have well developed mechanical aptitude. Capable of rigging and handle cranes, forklifts and other lifting equipment Must have ability to use precision measuring instruments and the ability to read and interpret engineering drawings and blueprints. Basic experience in maintenance environment to include troubleshooting, defining failure and corrective action plans during machine down situations Ability to Weld Carbon Steel/Stainless Steel a plus (Mig, Tig, Fluxcore) Conduct Handheld Vibration analysis - past experience a plus Electromechanical Technology degree or trade school a plus PLC programming experience and knowledge (ie. AB, Siemens S7, Modicon Concept, GE Cimplicity, IFix, Wonderware) required for specific positions filled
• Good mechanical aptitude.
• Travel – required full time as scheduled
• Must be physically able to lift a minimum of 75 pounds, and have the dexterity to bend and stoop for long periods of time.
• Must be able to use most hand tools and have well developed mechanical aptitude.
• The physical demands of this position require the ability to walk, sit or stand for long periods of time. Must be physically able to lift a minimum of 75 pounds, and have the dexterity to bend and stoop for long periods of time. Must be able to climb ladders and maintain balance on catwalks and platforms. Make visual inspections with precise hand and finger movements, with reasoning and problem solving ability.
• Current OSHA training and wears appropriate Personal Protection Equipment (PPE) as required for each specific jobsite
• Conduct Handheld Vibration analysis - past experience a plus
• Computer Skills: Microsoft (Windows, Word, Excel).
• Electromechanical Technology degree or trade school a plus
• Capable of rigging and handle cranes, forklifts and other lifting equipment
• Mechanical and Process knowledge of different Andritz manufactured equipment.
• Good mechanical aptitude. Mechanical and Process knowledge of different Andritz manufactured equipment. Experience at reading basic engineering drawings. Computer Skills: Microsoft (Windows, Word, Excel). Problem solving abilities
• PLC programming experience and knowledge (ie. AB, Siemens S7, Modicon Concept, GE Cimplicity, IFix, Wonderware) required for specific positions filled
• Must have ability to use precision measuring instruments and the ability to read and interpret engineering drawings and blueprints.
• Basic experience in maintenance environment to include troubleshooting, defining failure and corrective action plans during machine down situations
• Experience at reading basic engineering drawings.
• Ability to Weld Carbon Steel/Stainless Steel a plus (Mig, Tig, Fluxcore)
• The physical demands of this position require the ability to walk, sit or stand for long periods of time.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance