Onsite Community Manager

Description

• Serving as theprimary liaisonbetween the HOA Board of Directors, homeowners, and vendors
• Reviewing and summarizing monthly financials for the Board of Directors
• Preparing and distributing annual disclosure packages, financial statements, and meeting notices in compliance with state regulations and governing documents
• Advising boards and committees oncapital improvements, maintenance planning, and community operations to ensure long-term success
• Traveling to client sites to attend board meetings, perform community inspections, conduct walk-throughs, and support events, as needed

Requirements

• Familiarity with HOA operations, board governance, and vendor coordination
• Proven ability to deliver excellent customer service and effectively resolve conflicts
• Comfortable working independently and collaboratively in team settings
• Professional and clear communication skills across phone, email, and in-person interactions
• Experience managing an HOA portfolio or working as an onsite community manager
• Experience in community management, customer service, hospitality, or a related industry
• CMCA (Certified Manager of Community Associations) designation
• Completion of the M-100: The Essentials of Community Association Management course through CAI
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines
• Strong written communication skills, including grammar, structure, punctuation, and spelling

Benefits

• Robust benefitsincluding medical, dental, vision, 401k, and disability insurance
• Work essentials provided: company laptop, work phone, and mileage reimbursement
• Work-life balanceis a top priority—we support sustainable workloads and healthy boundaries, we also compensate you for board meetings that occur outside normal business hours.
• Company-paid continuing education and certifications: CMCA, AMS, PCAM
• Flexible hybrid work schedule– work from home withonly one required in-office day per week(unless there’s a special event or meeting)
• Paid membership to CAI (Community Associations Institute)

Training + Development

Interview process

Visa Sponsorship

Security clearance