Description

Technicians will install, service and maintain portable fire extinguishers in line with current British Standard Guidelines, plan and complete call visits efficiently, and build professional relationships with a wide client base. They are accountable for area planning, timely reactive maintenance, clear communication of system status, and coordination with service administrators. Managing vehicle stock, tools, equipment and conducting site surveys are also required.

• Install, service and maintain portable fire extinguishers per British standards
• Plan and complete scheduled and reactive call visits efficiently within the assigned region
• Build and maintain professional relationships with clients
• Manage travel planning to maximise on‑site time
• Perform site surveys to assess fire equipment and signage
• Communicate system status clearly to customers
• Liaise with service administrators to meet customer needs
• Secure and manage vehicle stock, tools and equipment

Requirements

The ideal candidate brings proven experience in fire extinguisher servicing, a qualification demonstrating competence with BS5306 parts 3 and 8, and a technical background in the mechanical fire industry. Front‑line customer service experience, BAFE/FETA certification (or equivalent) with three‑year refresher training, and the ability to work unsupervised are essential. Candidates must be computer literate, able to produce quotes, hold a full driving licence and be flexible to travel for work and training.

The company is committed to equal opportunities, fostering a diverse and inclusive workplace where adjustments can be made during recruitment. Right‑to‑work sponsorship is not available, and applicants must already have the legal right to work in the UK.

• Proven experience servicing fire extinguishers with BS5306 parts 3 & 8 knowledge
• Technical background in mechanical fire industry; BAFE/FETA or equivalent certification
• Front‑line customer service experience
• Ability to work unsupervised and solve problems
• Computer literate (email, Word, Excel, PDA/iPad/smartphone)
• Basic maths skills for fire rating calculations and quote preparation
• Full driving licence and flexibility to travel for work/training
• Ongoing refresher training every three years with certificated evidence

Benefits

Morgan Fire Protection is seeking a Fire Extinguisher Service Technician to cover East London and surrounding areas. The role involves planned and corrective maintenance of fire detection systems and portable extinguishers, with national coverage through a reactive delivery model. The package offers a basic salary up to £27,000 per annum, commission, overtime, pension and other benefits, with OTE up to £40,000.

Morgan Fire Protection offers a comprehensive remuneration package that includes a 4 % commission on completed works, overtime pay, Royal London pension, life assurance at four times salary, paid holidays and bank holidays, and a referral scheme up to £1,000 per candidate. Additional support includes a mental health and wellbeing scheme, employee recognition programme, and clear development and progression opportunities.

Although a small, regionally focused business, Morgan Fire Protection is part of a larger group operating across fire protection, security and building management systems, giving employees access to shared best practices, learning academies and HR expertise. This structure enables the company to deliver personalised service while maintaining industry‑leading solutions.

• Basic salary up to £27,000 with OTE up to £40,000
• 4 % commission on all completed works
• Overtime and paid time off
• Royal London pension and life assurance (4× salary)
• Paid holidays plus bank holidays
• Candidate referral scheme up to £1,000 per referral
• Mental health and wellbeing scheme
• Employee recognition scheme
• Development and progression opportunities

Training + Development

Interview process

Visa Sponsorship

Security clearance