General Manager

Description

• Ensure employment compliance with all Federal, State, and Local regulatory agencies.
• Direct the preparation of the annual budget and conduct regular evaluations of variance reports.
• Facilitate clear and effective communication between Operations, Sales, and Marketing departments to ensure alignment of company capabilities and capacity with marketing and sales strategies for target markets.
• Maintain market leadership through consistent implementation of state-of-the-art technology pertaining to delivery of the company’s services and marketing to new clients and markets and focus on continuous process improvement across all departments.
• Oversee the development of compensation and employee benefit policies to attract and retain highly competent personnel at all levels of the company.
• Maintain the integrity of company vendor and customer files, including documents, analytical information, and communication notations as required.
• Ensure the timely and accurate filing of all Federal, State, and Local taxes, adhering to mandated guidelines.
• Provide recommendations regarding the effective use of long and short-term debt including refinancing and purchasing.
• Negotiate and establish contracts beneficial to the overall success of the company while being sensitive to strategic relationships with company suppliers and partners.
• Negotiating and establishing contracts.
• Engage in active participation within trade associations, community events, charitable initiatives, and other organizations.
• Research and prepare analysis documents and proposals as needed to address market trends and assist the company in meeting its long-term goals.
• Ensure accomplishment of the objectives as stated in the strategic plan through effective implementation and ongoing refinement of the Plan.
• Establish compensation schedules and bonus programs.
• Work with the Operations Manager to maintain production capacity through adequate staffing, equipping, and supplying of operations.
• The individual uses typical communication devices to effectively speed communication and appropriately utilizes company-approved estimating, customer contact management, standard word processing, and spreadsheet software tools to enhance efficiency and accuracy of work performed.
• Achieve the highest degree of consistency in the implementation of company operating systems working with the Operations Manager.
• Collaborate with the Sales/Marketing Manager to oversee the development, production, and distribution of sales, marketing, and publicity material.
• Cultivate strong working relationships with relevant contacts in the insurance industry, trade associations, training providers, suppliers, and the community.
• Ensure the continued growth of the company by developing existing people, and assisting in recruiting and selection of new, talented people into positions of leadership within the organization.
• Provide expert recommendations concerning investment and cash strategies.
• Foster a team-oriented atmosphere consistent with the Vision, Mission, and Core Values of the company.
• Actively and successfully trains people for their current assignments. Coaches and develops employees for promotion into positions in which they succeed. A people builder.
• Development of the Strategic Plan.
• Develop profitable relationships with customers that bring value to both parties.
• Provide vision, leadership, and discipline regarding long-range fiscal planning and overall financial health of the company to ensure its continuity and solvency.
• Exceed company targets for Sales, COGS, Direct Labor, Net Profit, liquidity, cash flow, quality ratings, and customer satisfaction.
• Planning and Organizing
• Build and maintain constructive relationships with professional advisors as accountant, attorney, banker, insurance agent, consultant, and other business constituencies.
• Maintain frequent communication with owner(s) and CEO to discuss company performance and strategic matters.
• Plans, organizes, schedules, and budgets in an efficient, productive manner. Effectively leads the long-range planning activities. Focuses on key priorities. Effectively juggles multiple projects. Pays attention to details where appropriate. Manages personal time well.
• Supervise the preparation of the annual report, summarizing progress on short and long-range plans.
• Establishing the long-term and short-term direction for the company.

Requirements

• Writes clear, precise, well organized letters, proposals, and emails. Uses proper grammar and punctuation. Demonstrates appropriate vocabulary and correct word usage.
• Demonstrates the ability to identify clear opportunities and threats, assess the company's strengths and vulnerabilities accurately, and grasp the overall strategic picture.
• Oral Communication
• Shows intermediate to advanced proficiency in using computers, the internet, PDAs, and other digital technology specific to the job, as well as in MS Word, Excel, and other industry-specific software.
• Bachelor’s degree in business, accounting, or a related field, or an associate degree combined with ten (10) to fifteen (15) years of relevant experience and training, or an equivalent combination of education and experience. An MBA is preferred but not mandatory. Additionally, a minimum of five (5) years of experience in managing other managers is required, with a diverse background across various business functions such as Sales, Operations, Administration, Accounting, and HR.
• Possesses strong communication skills, adept at soliciting, processing, and integrating inputs and ideas from subordinates, peers, and executives. Deals with areas of conflict or disagreement through open and honest dialogue and provides effective feedback.
• Demonstrates empathy and active listening skills, accurately tuning in to the opinions, feelings, and needs of others, encouraging open communication and feedback.
• Demonstrates consistent logic, rationality, and objectivity in decision making. Achieves balance between indecision and uninformed hip shooting.
• Demonstrates sound fiscal habits. Employs a disciplined approach to spending. Tracks expenditures. Works from a budget.
• Written Communication
• Sets high, “stretch” standards of performance for themselves and their organization. Demonstrates low tolerance for mediocrity. Encourages individual initiative. Maintains a level of intensity sufficient to achieve long-range goals.
• Proficient in interpreting financial reports, including Profit & Loss, Balance Sheet, and Cash Flow statements. Possesses a deep understanding of how the information on these reports relates to the business activities that generate them. Skilled at analyzing results and translating them into focused actions and Key Performance Indicators (KPIs) for appropriate areas of the business.
• Achieves favorable outcomes in win-win negotiations. Demonstrates effectiveness in salvaging tense situations.
• Proficient in computing rates, ratios, and percentages, interpreting financial reports, and analyzing performance against business plans and industry benchmarks.
• Sound Judgment and Decision Making
• The individual speaks clearly and persuasively in positive or negative situations. Effective in one-on-one, small groups, and in public speaking contexts. Adaptable and able to think on his/her feet. Demonstrates a command of the language. Easily articulates ideas and standards.
• Exhibits an understanding of the natural sources of conflict and takes proactive steps to prevent or address them constructively when they arise.

Benefits

• Bonus based on performance
• Paid time off
• Health insurance
• Opportunity for advancement
• Competitive salary

Training + Development

Interview process

Visa Sponsorship

Security clearance