Zero Waste Representative at Republic Services in Gardena, CA | USD64,880-97,320 | Kablio

Role

Description

waste assessment

program implementation

custom reporting

data collection

account management

customer visits

Schedules and completes proactive customer calls and visits and captures key information in the Company’s information systems.
Provides customized reporting for customers.
Conducts follow up visits to monitor and evaluate business-specific diversion program participation and provides additional support to non-compliant participants.
Regularly meets with Operations Manager/ Project Manager/ Sales Manager to review weekly progress versus goals and status of implementation of the Zero Waste Program.
Conducts the initial waste assessments, collects data, confirms service level and prepares Contract Service Agreements for customers’ signatures and set ups.
Implements successfully the Zero Waste Program in their assigned franchise zone.
Partners with the operations team, when needed, to address customer services issues.
Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities.
Identifies Business Specific Diversion Programs and ensures implementation of the Waste Assessments Recommendation.
Manages major accounts and high-profile accounts in their franchise zone.
Creates a baseline and program goals for Recycling, which may include public speaking engagements and training presentations at customer locations.

Requirements

communication

product knowledge

high school

sustainability

customer service

driver’s license

Experience communicating with diverse stakeholders in formal and informal settings.
Maintains a thorough knowledge of the Company’s available services, lines of business, pricing and additional services as appropriate to assigned existing customers.
High school diploma or GED.
Experience in sustainability initiatives.
Minimum of 2 years of experience in a customer-facing role, identifying and addressing customer needs.
Valid driver’s license.

Benefits

Health care and dependent care spending accounts.
Comprehensive medical benefits coverage, dental plans and vision coverage.
Life insurance and accidental death & dismemberment insurance.
401(k) plan with a generous company match.
Employee discount programs.
Great Place to Work
Employee and Family Assistance Program (EAP).
Short- and long-term disability.
Employee Stock Purchase Plan (ESPP).

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1981

Year Founded

Established as a regional waste hauler.

$16 Billion

2024 Revenue

Annual revenue achieved in 2024.

$2+ Billion

2024 Net Income

Net income for the year 2024.

It operates collection, transfer, recycling centers, landfills and energy‑from‑waste facilities across the U.S.
Typical projects include curbside residential pickup, commercial/industrial waste hauling, recycling operations and landfill gas‑to‑energy plants.
Specialisms span residential and commercial collection, industrial waste services, recycling processing, hazardous waste treatment, and renewable energy generation.

Culture + Values

Safe – We protect the livelihoods of our colleagues and communities.
Committed to Serve – We go above and beyond to exceed our customers’ expectations.
Environmentally Responsible – We take action to improve our environment.
Driven – We deliver results in the right way.
Human-centered – We respect the dignity and unique potential of every person.

Environment + Sustainability

35% emissions reduction

Net-zero greenhouse gas target

Aims to reduce absolute Scope 1 and 2 emissions by 35% by 2030, aligned with the Science Based Targets initiative (SBTi).

15% emissions reduction

Early achievement of interim target

Reduced operational greenhouse gas emissions by 15% as of 2023, meeting the 2025 interim target two years early.

40% material recovery increase

Resource recovery goal

Aims to increase the recovery of key materials by 40% by 2030, supporting circularity and resource efficiency.

50% biogas reuse increase

Biogas beneficial reuse target

Committed to increasing biogas sent to beneficial reuse by 50% by 2030, enhancing renewable energy generation.

Open five new renewable natural gas plants; renewable-energy portfolio includes 86 projects
Deploy collision-avoidance cameras on collection trucks (2,200+ units)
Pace electrification: goal for 50% of new refuse vehicle purchases to be EVs by 2028
Initiatives include landfill-gas-to-energy, polymer center for plastics circularity, recycling and organics programs
Employee engagement goal: maintain ≥ 88% by 2030 (supports sustainability culture)

Inclusion & Diversity

50% Ethnically Diverse Workforce

Diverse Workforce Representation

Half of the company's workforce is composed of ethnically diverse individuals, reflecting a commitment to inclusivity.

38% Leadership Roles by Women

Women in Top Leadership

38% of top leadership positions within the company are held by women, showcasing progress toward gender equality.

$75.8M with Diverse Suppliers

Diverse Supplier Spending

The company spent $75.8 million with certified diverse suppliers in 2022, aiming for $150 million by 2025.

82% Employee Satisfaction

Employee Satisfaction Rating

82% of employees rated the company as a great place to work in a 2024 survey, reflecting a supportive workplace culture.

Established MOSAIC Council in 2013 to drive inclusion efforts, including recruiting partnerships, training, leadership development, and business resource group support.
Removed college-degree requirements for many roles to broaden access and inclusivity.
Aims to achieve 50% diversity in leadership roles by 2030.

Articles

Media Room

Customer Support

Reddit: strike information & customer email

Role

Description

waste assessment

program implementation

custom reporting

data collection

account management

customer visits

Schedules and completes proactive customer calls and visits and captures key information in the Company’s information systems.
Provides customized reporting for customers.
Conducts follow up visits to monitor and evaluate business-specific diversion program participation and provides additional support to non-compliant participants.
Regularly meets with Operations Manager/ Project Manager/ Sales Manager to review weekly progress versus goals and status of implementation of the Zero Waste Program.
Conducts the initial waste assessments, collects data, confirms service level and prepares Contract Service Agreements for customers’ signatures and set ups.
Implements successfully the Zero Waste Program in their assigned franchise zone.
Partners with the operations team, when needed, to address customer services issues.
Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities.
Identifies Business Specific Diversion Programs and ensures implementation of the Waste Assessments Recommendation.
Manages major accounts and high-profile accounts in their franchise zone.
Creates a baseline and program goals for Recycling, which may include public speaking engagements and training presentations at customer locations.

Requirements

communication

product knowledge

high school

sustainability

customer service

driver’s license

Experience communicating with diverse stakeholders in formal and informal settings.
Maintains a thorough knowledge of the Company’s available services, lines of business, pricing and additional services as appropriate to assigned existing customers.
High school diploma or GED.
Experience in sustainability initiatives.
Minimum of 2 years of experience in a customer-facing role, identifying and addressing customer needs.
Valid driver’s license.

Benefits

Health care and dependent care spending accounts.
Comprehensive medical benefits coverage, dental plans and vision coverage.
Life insurance and accidental death & dismemberment insurance.
401(k) plan with a generous company match.
Employee discount programs.
Great Place to Work
Employee and Family Assistance Program (EAP).
Short- and long-term disability.
Employee Stock Purchase Plan (ESPP).

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1981

Year Founded

Established as a regional waste hauler.

$16 Billion

2024 Revenue

Annual revenue achieved in 2024.

$2+ Billion

2024 Net Income

Net income for the year 2024.

It operates collection, transfer, recycling centers, landfills and energy‑from‑waste facilities across the U.S.
Typical projects include curbside residential pickup, commercial/industrial waste hauling, recycling operations and landfill gas‑to‑energy plants.
Specialisms span residential and commercial collection, industrial waste services, recycling processing, hazardous waste treatment, and renewable energy generation.

Culture + Values

Safe – We protect the livelihoods of our colleagues and communities.
Committed to Serve – We go above and beyond to exceed our customers’ expectations.
Environmentally Responsible – We take action to improve our environment.
Driven – We deliver results in the right way.
Human-centered – We respect the dignity and unique potential of every person.

Environment + Sustainability

35% emissions reduction

Net-zero greenhouse gas target

Aims to reduce absolute Scope 1 and 2 emissions by 35% by 2030, aligned with the Science Based Targets initiative (SBTi).

15% emissions reduction

Early achievement of interim target

Reduced operational greenhouse gas emissions by 15% as of 2023, meeting the 2025 interim target two years early.

40% material recovery increase

Resource recovery goal

Aims to increase the recovery of key materials by 40% by 2030, supporting circularity and resource efficiency.

50% biogas reuse increase

Biogas beneficial reuse target

Committed to increasing biogas sent to beneficial reuse by 50% by 2030, enhancing renewable energy generation.

Open five new renewable natural gas plants; renewable-energy portfolio includes 86 projects
Deploy collision-avoidance cameras on collection trucks (2,200+ units)
Pace electrification: goal for 50% of new refuse vehicle purchases to be EVs by 2028
Initiatives include landfill-gas-to-energy, polymer center for plastics circularity, recycling and organics programs
Employee engagement goal: maintain ≥ 88% by 2030 (supports sustainability culture)

Inclusion & Diversity

50% Ethnically Diverse Workforce

Diverse Workforce Representation

Half of the company's workforce is composed of ethnically diverse individuals, reflecting a commitment to inclusivity.

38% Leadership Roles by Women

Women in Top Leadership

38% of top leadership positions within the company are held by women, showcasing progress toward gender equality.

$75.8M with Diverse Suppliers

Diverse Supplier Spending

The company spent $75.8 million with certified diverse suppliers in 2022, aiming for $150 million by 2025.

82% Employee Satisfaction

Employee Satisfaction Rating

82% of employees rated the company as a great place to work in a 2024 survey, reflecting a supportive workplace culture.

Established MOSAIC Council in 2013 to drive inclusion efforts, including recruiting partnerships, training, leadership development, and business resource group support.
Removed college-degree requirements for many roles to broaden access and inclusivity.
Aims to achieve 50% diversity in leadership roles by 2030.

Articles

Media Room

Customer Support

Reddit: strike information & customer email