Senior Training Consultant

Description

The role is a Training Consultant on the Construction Industries Training team within Caterpillar’s Customer Solutions Core Regions Division, responsible for supporting the Training Transformation initiative.

Key responsibilities include developing and delivering training modules, courses, and programs for the new Learning Experience Platform (LXP) to ensure relevance and an exceptional user experience, as well as reviewing and maintaining training materials for quality and compliance.

The consultant acts as a Super User, Senior Administrator, and manages user access for the LXP, designs site layouts, applies AI optimization, curates the content library, creates instructional designs, conducts live system demos and advanced troubleshooting, and evaluates new training methods for future dealer programs.

The Customer Solutions Core Regions Division solves customer challenges beyond machine and part purchases, collaborating with dealers to customize solutions across products, services, digital technology, rental, used equipment, and financing, focusing on Americas North, Europe, Japan, Australia, and New Zealand.

• Develop and deliver training modules, courses, and programs for the new LXP.
• Review and maintain training materials to ensure quality and compliance.
• Serve as Super User, Senior Administrator, and manage user access for the LXP.
• Design LXP site layout and apply AI optimization techniques.
• Curate content library and create instructional designs.
• Conduct live system demos and provide advanced troubleshooting support.
• Analyze new training methods, tools, and content for future dealer programs.
• Consult business partners on training requirements and content development.
• Demonstrate customer focus to create customized solutions.
• Provide consulting guidance to internal and external clients.
• Maintain healthy relationships with clients, vendors, and peers.
• Implement training operations to ensure smooth daily and strategic processes.
• Drive change in complex organizations and build strong partnerships.
• Apply lean thinking and an agile mindset to training initiatives.
• Lead change‑management efforts and solve strategic problems.
• Act as an architect for launching new training platforms.

Requirements

The position requires consulting business partners on training requirements, traveling up to 20% domestically and internationally, and applying core skills in customer focus, consulting, relationship management, and training operations.

Top candidates can drive change in complex organizations, build internal and external partnerships, exhibit lean and agile thinking, possess high emotional intelligence, demonstrate resilience and agility in ambiguity, collaborate across business units, and have proven change‑management and strategic problem‑solving experience.

Preferred experience includes progressive work in digital training or learning roles, acting as an architect for new training platform launches, and operating in international, highly matrixed environments.

The position requires five days onsite work, offers relocation assistance, does not provide visa sponsorship, is conditional on a successful drug screen, and reflects Caterpillar’s commitment to equal opportunity, diversity, and a culture built on integrity, excellence, teamwork, commitment, and sustainability.

• Travel up to 20% domestically and internationally.
• Exhibit high emotional intelligence and excellent interpersonal skills.
• Operate effectively in ambiguous situations with resilience and agility.
• Possess progressive experience in digital training content and platforms.
• Work effectively in international and highly complex matrix environments.
• Onsite work requirement of five days per week.

Benefits

Compensation ranges from $128,470 to $192,710, with benefits such as medical, dental, vision, paid time off, 401(k) plans, health savings and flexible spending accounts, health lifestyle programs, employee assistance, voluntary benefits, career development, incentive bonuses, disability and life insurance, parental and adoption leave, tuition reimbursement, and these benefits also apply to part‑time employees.

• Medical, dental, and vision insurance benefits.
• Paid time off including vacation, holidays, and volunteer days.
• 401(k) savings plans and employee retirement options.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs).
• Health lifestyle programs and employee assistance services.
• Voluntary benefits, employee discounts, and career development opportunities.
• Incentive bonus programs and disability insurance.
• Life insurance, parental leave, adoption benefits, and tuition reimbursement.
• Relocation assistance available.
• No visa sponsorship provided.
• Employment conditioned on successful drug screening.

Training + Development

Interview process

Visa Sponsorship

Security clearance