Housing Concierge

Description

• Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well!
• Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.
• You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.

Requirements

• You’ll need an Enhanced DBS check done and we pay for that.
• Based in our hostel office, with occasional travel to our move on properties in the local area.
• Calmness under pressure with great communication skills
• You’re sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour.
• You'll need to be able to use technology to monitor CCTV, update records and communicate with the rest of the team.
• You recognise when things are about to go wrong and are confident intervening in a sensitive way.

Benefits

• Although you’ll lone work a little, we do get together regularly [during the week] for training and team meetings.
• A team player with the confidence to work alone. Don’t worry you’ll have the full back up of our wider team including our out of hours emergency support team.
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• The first line of support for our customers when our wider team or their own support network isn’t around to help!
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!

Training + Development

Interview process

Visa Sponsorship

Security clearance