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Mears Group Plc

Portfolio Manager

Company logo
Mears Group Plc
Provider of UK housing repairs, maintenance, care services, development and facilities management
Portfolio Manager responsible for overseeing temporary accommodation, conducting property inspections, managing tenancies, and assisting with administration tasks.
21d ago
£25,485
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years), Intermediate (4-7 years)
Full Time
St Austell, England, United Kingdom
Field
Company Size
5,500 Employees
Service Specialisms
Construction services
Property Maintenance
Housing Management
Social Care
Design
Engineering
Technical Services
Facilities Management
Sector Specialisms
Housing Management
Building Repairs and Maintenance
Housing with Care
Energy Efficiency Solutions
Public Sector Building
Affordable Homes
Personal Care Services
Homelessness Solutions
Role
What you would be doing
data collection
income maximization
property repairs
property visits
tenant support
check-out management
  • Collect data from property visits and maintain accurate records on internal IT systems
  • Work with the Income Collection team to maximise rental income, signposting tenants to welfare and benefits services, and issuing warnings or notices for non-payment
  • Identify and report necessary property repairs, making informed decisions to maintain standards
  • Carry out regular property visits and liaise with tenants, landlords, and local authorities, ensuring all contractual obligations are met
  • Identify tenants needing additional support and liaise with support providers and statutory agencies to help them sustain their tenancies
  • Conduct viewings and sign-up tenants, ensuring they understand tenancy terms and conditions, supporting housing benefit applications, and demonstrating property equipment
  • Attend evictions and provide supporting evidence when necessary
  • Manage tenancy breaches (e.g. noise nuisance, anti-social behaviour), including evidence gathering, reporting, serving statutory notices, and attending court where required
  • Manage tenancy check-outs, compiling specifications of works required to re-let, and ensuring properties meet contractual and legal standards
What you bring
report writing
health & safety
communication
driving licence
property management
temporary accommodation
  • Ability to write and present clear reports.
  • Knowledge of the Housing Health & Safety Rating System.
  • Strong written and verbal communication skills.
  • Full UK driving licence
  • Understanding of basic property faults and remedies.
  • Experience in housing management and/or temporary accommodation.
  • Experience in the above duties
Benefits
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
  • Access to EAP Counselling sessions
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • 25 days annual leave plus bank holidays
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
  • all our roles require candidates to have the entitlement to work within the uk, mears does not currently offer visa sponsorship.
Security clearance
  • candidates should be aware that all our roles are subject to relevant background, identity & security checks before commencement of employment.
Company
Overview
Revenue Tops £1.13亿
Annual Revenue
The company achieved over £1.13 billion in revenue during 2024.
Founded in 1988
Year Established
The company was established in Gloucestershire in 1988.
Over 700,000 Homes
Social Homes Managed
The company maintains over 700,000 social homes across the UK.
  • Rapid growth through acquisitions and organic expansion.
  • Specialist teams provide rapid-response and planned maintenance, refurbishment, boiler servicing, fire safety, and retrofitting services.
  • Delivers tailored care-with-housing schemes and manages tenancies, leaseholds, and emergency accommodation.
  • Builds affordable homes, handles capital works, and offers full lifecycle facilities management.
  • Strategic acquisitions have shaped its full-service housing platform.
Culture + Values
  • Customer First – We put our customers at the heart of everything we do.
  • Make a Difference – We work with passion and drive to make a real difference.
  • Be Accountable – We take ownership and are responsible for our actions.
  • Teamwork – We believe in the power of collaboration and working together.
  • Integrity – We act with honesty and transparency in everything we do.
Environment + Sustainability
Net zero target
By 2050
A commitment to achieving net zero carbon emissions by 2050.
50% reduction target
Carbon emissions by 2030
Aiming to reduce carbon emissions by half by 2030.
  • Sustainable construction practices and solutions.
  • Investment in low-carbon technologies and renewable energy sources.
  • Reducing waste to landfill through effective recycling programs.
  • Partnerships with suppliers to improve sustainability across the supply chain.
Inclusion & Diversity
40% by 2025
Women in Leadership
Aim to achieve a gender balance target with 40% women in leadership roles by 2025.
  • Continuous monitoring and reporting on gender diversity.
  • Annual training on unconscious bias and inclusive leadership.
  • Support for gender pay gap reporting and reduction initiatives.
  • Encouraging flexible working to support diverse teams.
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