Property Manager (Market-Rate Community)

Description

• Maintains relationships with residents, associates, and vendors on a professional level at all times.
• Arranges for alterations to, or maintenance, upkeep, or reconditioning of property as specified in management services agreement in accordance with the Annual Operating Budget.
• Answers incoming phone calls professionally and handles accordingly, whether the caller is a prospective resident, a resident, an internal Company team member, or a vendor.
• Purchases supplies and equipment for use on leased properties in accordance with the Annual Operating Budget.
• Completes and/or reviews move-in/move-out inspections and final account statements
• Regularly monitors resident satisfaction in person and through follow-up phone calls and utilizing Customer Satisfaction Surveys.
• Physically walks and inspects property on a daily basis, checks on vacant apartments.
• In conjunction with the Maintenance Supervisor (if applicable), conducts on-site safety meetings to discuss relevant policies and procedures and other relevant safety topics.
• Initiates and manages all core business processes, including leasing, resident relations, marketing, maintenance, budgeting, accounts receivable, accounts payable, vendor relations, selection and recruitment, and team development.
• Ensures all proper screening of applications, reviews, and signs lease agreements and ensures proper collection of fees and rents.
• Keeps abreast of industry, market, and seasonal trends to plan strategies to meet operational goals. Review ad sources monthly.
• Holds regular team meetings to communicate goals, progress toward goals and expectations, and identify actions to achieve objectives.
• Creates a clear, realistic vision for the property and effectively communicates expectations and direction to team members.

Requirements

• Available to work weekends as needed.
• Proactive individual who works independently.
• Negotiation skills Ability to overcome objections and create a sense of urgency.
• Bachelor's degree (B. A.) from a four-year college or university is preferred but not required.
• Experience with Onesite, or Yardi (CRM, Voyager, P2P) is required.
• Strong organizational skills with exceptional focus on detail.
• Three to five years of apartment property management-related experience is required.
• Proficient in computer software including but not limited to, Microsoft Office (Excel, Word and Outlook, Zoom, Teams).
• Experience with sales, marketing, and financials.
• Direct Experience with Bluemoon, Yieldstar is strongly preferred.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance