Technical Support Engineer (Emiratised Role)
Hilti Emirates
Provide technical support, engineering calculations, docs, and field assistance.
4 days ago ago
Junior (1-3 years)
Full Time
Dubai, Dubai, United Arab Emirates
Office Full-Time
Company Size
32,000 Employees
Service Specialisms
Engineering Services
Installation Support Services
Prefabrication Services
On‑site Testing
Quotation Services
Calculation Services
BIM Services
Customer Service
Sector Specialisms
Energy
Natural Resources
Industry
Oil and Gas
LNG
Chemical Processing
Mining
Construction
Role
What you would be doing
certifications
technical docs
data updates
tech support
submittals
design support
- Handling certification renewals (ADCE, DEWA, ADCO) and vendor list updates.
- Developing technical expertise within Hilti Stores and Customer Service.
- Collaborating with Marketing and Project Management to produce high-quality technical documents.
- Updating datasheets, third-party test reports, and other critical documentation.
- Providing real-time technical support to customers via phone.
- Preparing and maintaining Technical Submittals, warranties, consultant comments, and certifications.
- Managing and updating the engineering folder with approvals, specifications, and datasheets.
- Supporting field teams with Bill of Quantities and Anchor/Rebar designs.
What you bring
autocad
bachelor
construction
uae national
bilingual
learning agility
- Willingness to find solutions independent, but ready to follow directions in more complicated situations.
- High learning agility, and willing to develop within the Engineering field
- AutoCAD basic know-how
- Dubai based or willing to relocate or commute from within the UAE.
- Able to manage their time, able to work without tight deadlines as needed
- Bachelor Degree in structural, civil or mechanical engineering
- Goal achievement and solution-oriented personality
- 0-2 years of construction experience
- UAE National with UAE Family Book (to comply with the UAE Emiratization law)
- Ability to work in multicultural environment.
- Efficient oral and written communicator, in English & Arabic (written and verbal)
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
1941
Year Founded
The company's roots date back to 1941, reflecting a legacy of innovation and global expansion.
1991
UAE Launch Year
Established a presence in the UAE in 1991, driving significant construction projects in the region.
Thousands
Offshore Wind Projects
Engineered solutions for thousands of offshore wind foundations and substations, reducing costs and carbon emissions.
- A global powerhouse rooted in Liechtenstein, now influencing UAE's construction landscape.
- Played a key role in iconic projects like Burj Khalifa firestop solutions and Dubai Metro anchors.
- Combines global R&D with local support, managing its own warehousing, repair center, and stores to optimize job-site operations.
- Financial strategy includes direct sales, tool fleet management, and product-to-service offerings focused on long-term value.
- Known for high-impact regional ventures, including Ferrari World and Guggenheim Abu Dhabi.
- Demonstrates a unique ability to craft tools onsite, develop software support, and engineer solutions in real time, reflecting a commitment to innovation and adaptability.
- Integrity
- Courage
- Teamwork
- Commitment
- Caring and performance‑orientated corporate culture
- Building a better future
60% Emission Reduction
Scope 1 & 2 since 2019
Achieved a significant reduction in Scope 1 and Scope 2 greenhouse gas emissions compared to 2019 levels.
100% Green Electricity
Global Operations
All global operations powered exclusively by renewable energy sources, eliminating reliance on fossil fuels.
1.3 Million Tools Collected
Circularity Metrics
Significant progress in recycling and reusing tools, batteries, and accessories, contributing to a circular economy.
9,000 MWh Photovoltaic Output
Global Installations
Installed photovoltaic systems generated 9,000 megawatt-hours of renewable energy in 2023.
- Committed to Science Based Targets initiative: reduce Scope 1 & 2 emissions by 50% and Scope 3 emissions by 30% by 2032; net-zero value chain emissions by 2050.
- Achieved carbon neutrality in operations by end-2023.
- COâ‚‚ emissions intensity target: reduce 30% per employee between 2016 and 2030.
- Fleet electrification goal: majority electric/hybrid vehicles by 2030; pilot EV fleet and charging infrastructure in Sweden.
- Circularity metrics: 50% of tool mass recycled material; 81% recycling rate from collected material; 120,000 spare-part reuses per year (~90 t electronics).
- Water consumption in plants reduced by 18% YoY.
- Invested in combined heat & power and biomass heating to cut COâ‚‚ (e.g., 125 t COâ‚‚ saved annually in Germany site and 90% heat emission reduction at Kaufering).
- Diversity, Equity and Inclusion is embedded across Hilti globally.
- No UAE‑specific gender‑statistics publicly available.
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