Operations and Marketing Support - Contractor

Description

The Operations & Marketing Contractor supports the smooth execution of programs, events, and member engagement activities for the ULI India and Japan Councils. This role is responsible for backend systems management, data accuracy, event logistics, delivering on marketing straetgies, communication support, and day-to-day operational coordination in alignment with APAC regional standards.

Create and send e-blasts using approved email disbursement and marketing systems.

• Execute post-event workflows:
• Conduct follow-up with expired members using standard renewal messaging; send renewal confirmations.
• Respond to member and customer inquiries related to events, systems, payments, and renewals.
• Maintain shared calendars and coordinate alignment across India, Japan, and the APAC regional teams.
• Set up all events, programs, and registrations in ULI’s CRM and associated platforms.
• Driving solutions for affordable and adequate housing
• Coordinate travel and logistical arrangements for speakers, program contributors, and key stakeholders.
• Copywriting for emails, marketing, and social media.
• Generate operational and event-related reports, reconciliations, and dashboards.
• Maintain and update ULI India and Japan Council webpages with event listings, summaries, and key updates.
• Coordinate end-to-end operations for in-person and virtual events, including:
• Educating the next generation of diverse real estate leaders
• Oversee documentation including photos, videos, recordings, and post-event summaries.
• Track basic analytics from email and social media platforms to improve operational performance.
• Provide technical support for webinars and hybrid events (platform setup, execution, troubleshooting).
• Maintain and update databases for members, sponsors, vendors, and event attendees.
• Promote regional and global ULI programs (Awards, Hines Competition, TAPs, APAC Summit, Greenprint, research releases) through operational communications and system updates.
• Develop and manage presentation materials, run sheets, briefing notes, and event checklists.
• Provide troubleshooting for registration, login, and CRM-related user issues.
• venue and vendor coordination
• Manage on-site logistics: check-in systems, badges, signage, seating, A/V, and room flow.
• Create and maintain customer and member profiles; ensure accuracy and data integrity.
• Support social media posts for event announcements and recaps
• Produce essential event collateral: invitations, banners, slides, graphics, and program materials.
• Support sponsor servicing by ensuring accurate operational delivery of entitlements (web listings, event visibility, collateral placement).
• Coordinate with the APAC marketing team to ensure brand consistency and template adherence.
• Manage invoicing, payment tracking, and follow-ups for paid programs.
• registration setup and attendee tracking

Requirements

This opportunity is ideal for an early-career professional (2–4 years) who is organized, motivated, comfortable working across countries and teams, and confident managing multiple operational workflows simultaneously.

• Experience with CRM platforms, marketing/email automation systems, or event management tools preferred.
• Strong interpersonal skills and comfort working with senior executives and external partners.
• High attention to detail, accuracy in data management, and comfort working with systems.
• Ability to travel occasionally within the Asia Pacific region.
• Bachelor’s degree in Design, Business Administration, Marketing, Communications, Architecture or Urban Planning, or a related field.
• Strong written and spoken English; Japanese is a plus.
• Proficiency with design tools (e.g., Canva, Photoshop, Illustrator) for creating slides and event graphics.
• speaker management and scheduling
• Ability to use CRM systems, event registration tools, and email marketing/disbursement platforms.
• Strong organizational and project management skills; able to manage multiple timelines across two countries.
• 2–4 years of experience in operations, events management, program coordination, CRM/data management, or administrative support.
• Proactive, reliable, and able to manage tasks with minimal supervision.

Benefits

Working with ULI offers the opportunity to work with a globally respected nonprofit shaping the future of cities and the built environment. You will collaborate with professionals across Asia Pacific, engage with senior industry leaders, and contribute to high-impact programs in two dynamic markets. The role provides strong exposure to cross-country operations, real estate ecosystems, and international nonprofit management.

Training + Development

Interview process

Visa Sponsorship

Security clearance