UAE national_ Change Analyst | Group Tech &Dig Platforms | Corporate Services
Al-Futtaim
Manage IT change lifecycle, oversee CAB, conduct PIR, ensure compliance and risk mitigation.
16 days ago ago
Expert & Leadership (13+ years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Dubai, Dubai, United Arab Emirates
Office Full-Time
Company Size
44,000 Employees
Service Specialisms
Retail
Automotive
Financial Services
Real Estate
Construction
Engineering
Design
Property Development
Sector Specialisms
Automotive
Financial Services
Health
Real Estate
Retail
Education
Aftersales & Logistics
Power & Marine
Role
What you would be doing
change scheduling
risk management
cab review
test analysis
post review
stakeholder liaison
- Contribute to the improvement of the solutions and business processes.
- Assist to publish and maintain a forward schedule of change and downtime calendar for entire organisation taking into account all geographies of operation.
- Assist change scheduling against multiple internal business calendars to align with business requirements and to ensure no conflicting configuration items are deploying at the same time
- Ensure compliance with IT Policies, Security Standards and strengthen internal controls. Identify and manage key risks in your solution domain.
- Attend CAB meetings to oversee the review of changes.
- Ensure timey risk analysis is conducted for all new and changed service.
- Ensure all activities designed to implement the change are as per the standards and adherence to the defined policies and procedures.
- Conduct Post Implementation Reviews (PIR) of implemented change.
- Provide test analyst responsibilities as required by the Service Transition Manager.
- Drive adoption of standard solutions across companies and geographies.
- Ensure Change is accomplished in an orderly fashion to achieve the expected result without service disruption and within agreed-to time frames
- Work closely with project managers and internal IT teams to define the requirements for change to be successfully delivered into the live environment.
- Assist the adoption of the change management process within the organisation and required tool training.
- To liaise with relevant managers and stakeholders in IT to ensure full collaboration and understanding on critical topics as one IT team.
What you bring
communication
computer science
uae national
change management
itil
iso 2000
- Good communication skills
- College or University degree in Computer Science or a related disciplin
- University degree in Computer Science
- UAE national
- One years’ experience in Change Management is an advantage
- Technology is domain expertise in Change Management. Understanding of IT Service Management involving ITIIL and ISO 2000 is desired. Analysis and troubleshooting skills used to support end users
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
AED 11.4 bn
Annual Revenue
The company generates billions of dirhams annually, highlighting its significant regional economic impact.
30 Brands
Automotive Portfolio
Showcasing the company's extensive automotive presence across multiple countries in MENA and Asia.
300+ Stores
Retail Network
Highlighting the extensive retail operations that bring global brands to local markets.
- Born in the 1930s as a family venture in Dubai, it evolved into a regional powerhouse across 18 countries.
- It built a portfolio spanning automotive, retail, real estate, finance, health, and education divisions.
- Real estate highlights include Dubai Festival City, mixed-use developments, and logistics hubs.
- Financial services include insurance, broking, and consumer financing across the region.
- Health segment delivers modern clinics and patient-centric care solutions.
- Education arm partners with global institutions, supports Arabic excellence, and collaborates with NASA challenges.
- The narrative includes pioneering projects like hydrogen fuel stations and AI-driven retail innovation.
- Customer obsession: We put the customer at the center of everything we do.
- Integrity: We act with honesty and integrity in everything we do.
- Innovation: We constantly seek new ways to improve and innovate.
- Excellence: We are committed to delivering excellence in all our operations.
- Sustainability: We are focused on creating a better future for all by delivering sustainable solutions.
2050
Net Zero Emissions Target
Commitment to achieving net-zero emissions by a specific year, reflecting long-term sustainability goals.
- Expanding the portfolio of sustainable products and services across industries.
- Improving energy efficiency across operations.
- Minimizing waste and promoting recycling in all facilities.
- Implementing green building initiatives in all new developments.
- Gender Diversity: Increased focus on balancing gender representation in leadership roles.
- Workplace Inclusion: Initiatives aimed at fostering a more inclusive work environment for all employees.
- Employee Resource Groups: Support for various employee-led groups that focus on diverse needs and communities.
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