Workplace Change Manager

Description

• Build and nurture key relationships with stakeholders across all organisational levels, gaining their buy-in to the change and leveraging their support as necessary and appropriate.
• Advise on best practices.
• Conduct end-of-project analyses, delivering detailed reports with recommendations for sustained change.
• Data Analysis & Reporting: defining and measuring success metrics, monitoring progress, and reporting on the effectiveness of initiatives.
• Developing & Implementing Engagement Strategies: creating and executing communication, engagement, or training programs to support new initiatives.
• Recruit, lead, and inspire a network of Change Champions from across the client organisation.
• Design and deliver a high level of engagement activities, including town hall presentations, briefings, workshops (face-to-face and virtual), focus groups, drop-in sessions, site visits, training, targeted events, exhibition spaces, and other innovative interventions.
• Draft internal communications, create digital signage, videos and collateral to generate buy-in and excitement.
• Lead and deliver engaging change programs and associated activities tailored to the specific type and level of change required.
• Gather and analyse data to develop robust change strategies and engagement plans that cater to diverse audience needs.
• Gather quantitative and qualitative feedback throughout the program to inform adjustments.
• Develop and execute internal communication strategies and detailed engagement plans.
• Engage with senior leadership to shift mindsets, coaching leaders and managers to champion the change effectively.
• Cross-functional Collaboration: working with and coordinating diverse teams across different departments and levels.
• Design new frameworks and processes to effectively implement new ways of working.
• Continually measure the impact and effectiveness of change engagement and communication activities.
• Collaborate with clients to assess their needs.
• Adapt and refine the program delivery as necessary based on feedback and measured impact.
• Conduct thorough change impact analyses, change readiness assessments, stakeholder mapping, and interviews to inform strategy development.

Requirements

• Adaptability & Resilience: the capacity to navigate uncertainty and ambiguity, making adjustments as needed, and maintaining a positive outlook during times of transition.
• Understanding of Change Management Methodologies (e.g., ADKAR, Prosci, Lewin's Change Model) and the ability to apply them.
• Resourcefulness and patience
• Exceptional Communication Skills: excellent verbal and written communication, active listening, and the ability to tailor messages to diverse audiences.
• Practical hands-on experience of workplace change management.
• Facilitation & Presentation Skills: delivering training, workshops, focus groups, or facilitating/presenting in front of large groups.
• Coaching skills.
• Any Change management certifications (e.g., Prosci Change Management Certification, ACMP's Certified Change Management Professional)
• Commercial acumen.
• Solution-Oriented Problem-Solving & Analytical Skills: able to identify issues, anticipate risks, develop creative solutions, and make informed decisions to overcome barriers.
• Experience in scoping, pricing, pitching, wining work for a consultancy would be a plus.
• Experience in managing projects, including planning, managing scope and timeline during execution would be valuable.
• Attention to detail
• Collaborative Stakeholder Management: able to engage effectively with various stakeholders, gaining their trust and buy-in, managing expectations, and addressing potential resistance to change. Ability to partner with multiple stakeholders and quickly build relationships is crucial.
• Influencing & Motivational Skills: able to inspire, guide, motivate, and coach individuals and teams through transitions, fostering a sense of shared purpose.
• High Emotional Intelligence & Empathy: understanding and managing emotions, recognising the human side of change, ability to handle difficult conversations and deal with resistance around change whilst fostering a positive change environment.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance