Controls Solutions Architect

Description

• Collaborate and transition new solution to Product Management team to transition from pre-sales activities to life-cycle management in product management and/or development
• Serve as trusted customer partner and pre-sales solution subject matter expert for refrigeration, HVAC and lighting controls (supervisory, distributed, custom, third-party integrations) and applicable services (commissioning, programming, project)
• Identify trends in controls solutions and services in assigned industries
• Perform discovery conversations with customers to understand their pain points, value, budget and timing to create the correct strategic solution for them
• Communication of new solution progress and development to Leadership team
• Collaborate with the sales team on customer facing engagements and serve as commercial solution expert. Pull in technical subject matter experts where needed
• Development and lead strategic direction of new solutions with customers across Cold Chain – including, but not limited to, solutions with focus on Food Retail and potentially Foodservice and Industrial markets
• Establish and implement short- and long-range goals, objectives, policies, and operating procedures
• Act as the bridge between technical and commercial teams internally and with the customer; focus on driving value
• Develop business cases and financial justification to prioritize opportunities for potential customer strategic solutions; including proposed success metrics
• Serve as commercial solution expert on markets, industries, channels and competitive product lines
• Create and collaborate with cross functional teams on new solutions with customers; including providing direction to the project management, customer success or product management team to ensure the successful execution for new solutions

Requirements

• Demonstrated ability to lead and influence colleagues at all levels of the organization
• Ten years of food retail product development / engineering / marketing / sales / business development experience or related experience
• 7+ years of food retail product development / engineering / marketing / sales / business development experience or related experience
• Demonstrated success in sales, application engineering or marketing in the food service or food retail markets
• Ability to travel 30-40%
• Proven track record of translating market trends & customer needs into an actionable strategy
• Bachelors degree in Engineering, or related technical discipline
• Effective analytical, coordination and verbal communication skills
• Knowledge of Copeland control systems for Food Retail, including but not limited to E3, Site Supervisor, distributed controls
• Proven experience in consultative solutions selling
• MS degree in Business, Management, Engineering, or related technical discipline
• Sales experience with Software as a Service and/or reoccurring sales models
• Adaptability to handle changing selling environments

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance