Field Service Technician
The Birner Group, Renewal By Andersen
Stain, seal, and service wood window frames, ensuring quality and customer satisfaction.
3 days ago ago
$25 - $27
Junior (1-3 years)
Full Time
Earth City, MO
Field
Company Size
10,000 Employees
Service Specialisms
Window Replacement
Home Improvement
Consulting
Design
Installation
Sector Specialisms
Residential
Commercial
Home Improvement
Window and Door Replacement
Patio Doors
Window Manufacturing
Role
What you would be doing
staining/sealing
window inspection
window maintenance
parts inventory
vehicle stocking
customer communication
- Communicate professionally with customers and team members to ensure expectations are met.
- Keep your service vehicle properly stocked with necessary service parts.
- Perform on-site staining and sealing of wood window frames, sashes, and trim.
- Ensure timely closeout of services to maintain customer satisfaction.
- Inspect windows for damage, wear, or finish issues and recommend appropriate solutions.
- Maintain a valid driver's license and adhere to company safety standards.
- Inspect and gather service parts and pieces, maintaining an organized inventory.
- Conduct routine maintenance and service on installed windows, including adjustments, repairs, and refinishing.
What you bring
wood expertise
staining
communication
driver's license
experience
detail-oriented
- Strong understanding of wood types, stain products, and application techniques.
- Excellent communication skills to coordinate with team members and customers.
- Valid driver's license and clean driving record.
- 1–3 years of experience in wood staining, finishing, or window service preferred.
- Detail-oriented with strong organizational skills.
- Comprehensive medical, dental, vision, and life insurance.
- Competitive hourly wage based on experience and monthly bonus incentives!
- Paid holidays, PTO, and a culture that values balance.
- Contributions to 401K plan with a yearly bonus.
- Special product pricing for employees.
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Interview process
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Company
Overview
- Focuses on providing high-quality window replacement services tailored to homes and businesses.
- Began as a subsidiary of Andersen Corporation and quickly became recognized for its unique approach to custom window solutions.
- Known for offering energy-efficient products that enhance the aesthetics and functionality of any space.
- Operates nationwide, providing both in-home consultations and professional installations, ensuring customer satisfaction.
- Typical projects include replacing outdated or damaged windows, improving energy efficiency, and enhancing curb appeal.
- Specializes in custom-designed windows that can be tailored to fit unique architectural styles and needs.
- Prides itself on offering a comprehensive service experience, from initial consultation to final installation.
- Notably, it emphasizes providing long-lasting, energy-efficient windows with sustainable materials.
- Culture is the spark that drives us.
- Find your path – bring out the best in everyone through innovation, respect, and realizing full potential.
- Be Renewal; Be You. – demonstrate mutual respect and appreciation so each employee can realize their potential and exceed customers’ expectations.
- Renewal cares – united by making a difference in lives of homeowners, colleagues, families, communities through volunteer efforts, donations, and support of causes.
- Innovation is at our core – daily innovations, Signature Service promise of 'the best people in the industry, a superior process, and an exclusive product.'
- Trust. Respect. Cared For. Delighted. – deliver surprise and delight to homeowners who entrust us with their homes.
- Environmental Commitment – being a solution point for today’s energy and environmental challenges.
- Taking care of our people – offering paid time off, holidays, 401(k) match, professional development, tuition reimbursement, parental leave, and wellness support.
9,000 metric tons CO₂
Annual Emissions Reduction
Carbon emissions avoided annually, equivalent to the carbon sequestered by 10,000 acres of U.S. forest.
10,000 acres of forest
Carbon Sequestration Impact
Equivalent area of U.S. forest required to sequester avoided CO₂ emissions annually.
1,479 metric tons CO₂
LED Relight Project Impact
Annual CO₂ emissions avoided through LED relighting of the largest Bayport facility.
40% reclaimed wood
Sustainable Material Usage
Reclaimed wood fiber content in Fibrex® material by weight.
- Parent company recognized as 12-time ENERGY STAR Partner of the Year and 10-time Sustained Excellence Award winner.
- Material certifications include NFRC, SCS Global Services Indoor Advantage Gold™, and Recycled Content.
- Energy-efficient glass options like Low-E4® SmartSun™ and triple-pane glass meet ENERGY STAR v7.0 standards across climate zones.
- Net zero target: aim to fully decarbonize manufacturing electricity usage via renewable procurement (100% renewable electricity subscription).
2024 Newsweek Ranking
Top Workplaces for Women
Recognized as one of Newsweek America’s Greatest Workplaces for Women in 2024, highlighting commitment to fostering inclusive environments for female employees.
2023 EVP Appointment
First Woman in Senior Role
Andrea Nordaune became the first woman to hold the title of EVP, Chief Legal Officer, and Corporate Secretary in 2023, marking a significant milestone in leadership diversity.
Nine Networks
Employee Resource Groups
Nine employee resource networks, including Women Leaders of Andersen, support diverse perspectives and professional development across the organization.
- Leadership team includes multiple women in senior roles: Kelly Aronson (SVP & Chief Digital Officer), Karen Richard (SVP & Chief HR Officer), Andrea Nordaune, Tracey Gibson (VP & Chief Diversity Officer).
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