Ambassador Customer Assistant at Abm Industries in Charleston, SC | Kablio

Role

Description

wheelchair assist

safety reporting

baggage assist

passenger flow

kiosk support

aircraft cleaning

Assist with baggage as required
Follow safety precautions at all times
Report hazards and incidents encountered in daily operation
Assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights
Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment.
Transfer and distribute wheelchairs as needed
Monitor and enforce carry-on baggage size requirements
Provide assistance to passengers using kiosks to check-in
Escort unaccompanied minors
Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers
Communicate effectively with passengers regarding airport and airline services available
Act as a Welcome Ambassador for arriving passengers
Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times
Greet and engage with passengers in and around the terminal area to offer informational assistance

Requirements

no degree

18+

customer service

No high school diploma, GED or college degree required
Must be 18 years of age or older
One (1) year of customer service or similar work experience preferred

Benefits

No experience required and on the job training provided

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1909 Founded

Year of Establishment

The company began operations as a window-cleaning service in San Francisco.

$8.4B Revenue

Annual Revenues

Reflects the company's global scale and integrated service model.

6B sq ft

Space Managed

The company services over 6 billion square feet of space daily.

27/30 Airports

Busiest U.S. Airports

The company manages operations at 27 of the 30 busiest U.S. airports.

Evolved into a global facility-services powerhouse.
Delivers integrated janitorial, engineering, parking, energy, HVAC, electrical, landscaping, and EV-charging services.
Operating across major sectors, including aviation, education, healthcare, manufacturing, and commercial real estate.
Typical projects span airports, hospitals, schools, data centers, stadiums, corporate campuses, and industrial facilities.
A hallmark expansion strategy has consisted of strategic acquisitions—such as GCA Services Group in 2017 and Able Services in 2021.
Standout fact: its workforce automation tools power mission-critical operations in data centers and microgrid installations.

Culture + Values

Building strong relationships with customers, delivering high-quality services.
Maintaining the highest standards of integrity in all actions.
Striving to deliver exceptional results with innovation and continuous improvement.
Working together to achieve shared goals and fostering collaboration across the company.
Treating everyone with dignity and respect, honoring diversity and encouraging inclusivity.

Environment + Sustainability

2040 Target

Net-Zero Carbon Emissions

Aims to achieve net-zero carbon emissions by 2040, demonstrating a strong commitment to combating climate change.

Integrates sustainability into operations and offerings, prioritizing energy efficiency and renewable energy solutions.
Focuses on sustainability through a framework that reduces waste, energy use, and water consumption.
Tracks progress using key performance indicators (KPIs) and publishes annual sustainability reports.

Inclusion & Diversity

ABM's DEI strategy emphasizes creating a diverse, equitable, and inclusive workplace.
The company is committed to increasing the representation of women and minorities in leadership roles.
ABM tracks diversity metrics and provides data on gender balance, aiming to improve gender representation across all levels.
The company has specific goals to recruit and retain diverse talent across its operations.

Articles

Investor Relations

ABM History

Press Releases

Company

Overview

1909 Founded

Year of Establishment

The company began operations as a window-cleaning service in San Francisco.

$8.4B Revenue

Annual Revenues

Reflects the company's global scale and integrated service model.

6B sq ft

Space Managed

The company services over 6 billion square feet of space daily.

27/30 Airports

Busiest U.S. Airports

The company manages operations at 27 of the 30 busiest U.S. airports.

Evolved into a global facility-services powerhouse.
Delivers integrated janitorial, engineering, parking, energy, HVAC, electrical, landscaping, and EV-charging services.
Operating across major sectors, including aviation, education, healthcare, manufacturing, and commercial real estate.
Typical projects span airports, hospitals, schools, data centers, stadiums, corporate campuses, and industrial facilities.
A hallmark expansion strategy has consisted of strategic acquisitions—such as GCA Services Group in 2017 and Able Services in 2021.
Standout fact: its workforce automation tools power mission-critical operations in data centers and microgrid installations.

Culture + Values

Building strong relationships with customers, delivering high-quality services.
Maintaining the highest standards of integrity in all actions.
Striving to deliver exceptional results with innovation and continuous improvement.
Working together to achieve shared goals and fostering collaboration across the company.
Treating everyone with dignity and respect, honoring diversity and encouraging inclusivity.

Environment + Sustainability

2040 Target

Net-Zero Carbon Emissions

Aims to achieve net-zero carbon emissions by 2040, demonstrating a strong commitment to combating climate change.

Integrates sustainability into operations and offerings, prioritizing energy efficiency and renewable energy solutions.
Focuses on sustainability through a framework that reduces waste, energy use, and water consumption.
Tracks progress using key performance indicators (KPIs) and publishes annual sustainability reports.

Inclusion & Diversity

ABM's DEI strategy emphasizes creating a diverse, equitable, and inclusive workplace.
The company is committed to increasing the representation of women and minorities in leadership roles.
ABM tracks diversity metrics and provides data on gender balance, aiming to improve gender representation across all levels.
The company has specific goals to recruit and retain diverse talent across its operations.

Articles

Investor Relations

ABM History

Press Releases