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Technical Support Engineer
Ge Vernova
Providing post-sales technical support for customer issues, including repairs, technical support, and field services. Developing in-depth knowledge of technical discipline, and resolving level 1, 2, and 3 technical issues for some products.
16d ago
Intermediate (4-7 years)
Full Time
Chennai, Tamil Nadu, India
Field
Company Size
76,800 Employees
Service Specialisms
Energy Services
Digital Solutions
Sustainability
Smart Grid Technologies
Consulting
Sector Specialisms
Power
Gas Power
Steam Power
Nuclear
Hydro Power
Wind
Onshore Wind
Offshore Wind
Role
What you would be doing
technical support
issue resolution
internal sources
job training
mentoring
policy execution
- Own the resolution of post-sales technical customer issues. Level 1,2,3 Technical Support – Resolves post sales Technical Issues.
- May use multiple internal sources outside of own team to arrive at decisions.
- Developing in-depth knowledge of technical discipline. Uses prior experience and acquired technical expertise to execute policy / strategy.
- Uses prior experience and on-the-job training to solve straightforward tasks.
- Provides informal guidance to new team members
What you bring
bachelor's
plcs
technical support
leadership
communication
transformer monitoring
- Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance.
- In-depth understanding of how the work of own team integrates with other teams and contributes to the area.
- A job at this level is likely to be an individual contributor with proven interpersonal skills or an early people leader who can hire and develop talent.
- Knowledge and understanding of PLCs and troubleshooting.
- Has access to technical skills and analytic thinking required to solve problems.
- Knowledge level is comparable to a Bachelor's in Engineering degree from an accredited university or college certification with 3+ years of experience in Monitoring & Diagnostic or Field Services
- This role requires advanced experience in the Services & Technical Support.
- Demonstrated ability to analyze and resolve problems.
- Ability to document, plan, market, and execute programs.
- Advanced oral and written communication skills.
- In-depth understanding of key business drivers; uses this understanding to accomplish own work.
- Knowledge and experience in transformer asset monitoring and an understanding of dissolved gas analysis.
- Experience with various communication protocols (IEC61850, Modbus, DNP3, etc.) and their configuration using industry-standard tools
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa Sponsorship- relocation assistance provided: yes
Information not given or found
Company
Overview
April 2024
Founded
The company emerged from the spin-off of GE's energy units in April 2024.
>$10B Quarterly Revenue
Revenue Growth
Achieves over $10 billion in quarterly revenue, driven by demand for power infrastructure and digital solutions.
$3B
Wind Turbine Backlog
Maintains a significant backlog in wind turbine orders, reflecting strong market demand.
25%
Global Electricity Supply
Contributes to generating 25% of the world’s electricity through its installed turbines and grids.
- Traces roots back to Edison and Alstom, merging power, renewable, digital & financial wings.
- Headquartered in Cambridge, MA, crafts large-scale gas turbines, SMRs, wind turbines, hydro and grid tech to fuel economies.
- On the nuclear front, advancing small modular reactors (like BWRX‑300) in partnership with utilities and supporting semiconductor projects.
- Wind prowess spans onshore, offshore and blade making—with key sites like Dogger Bank offshore and blade plants in Spain.
- Electrification arm tackles grid stability: HVDC, transformers, storage, conversion, plus GridOS software powering smarter infrastructure.
- Weaves finance and consulting through energy-infrastructure investments, funding solar farms to pipelines via GE Energy Financial Services.
- Relentlessly focused on advancing the world’s transition to cleaner, more sustainable energy.
- Believes in working with customers, partners, and communities to create innovative energy solutions that make a meaningful difference.
- Prioritizes excellence, integrity, and accountability in everything they do.
- Committed to driving real change through technology and partnerships that will transform the global energy landscape.
2050 target
Net zero commitment
Committed to achieving net zero carbon emissions by 2050.
- Focused on reducing emissions through advanced energy technologies.
- Maximizing use of renewable energy sources and leveraging digital solutions for energy efficiency.
- Solutions aim to decarbonize industries and help customers meet their sustainability goals.
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